Strange issue with CorelDraw X7

[Colin]

When working on a file, if I open another file to get an item, Copy it, close that file, then Paste that item into the working file, the default "Pick Tool" is no longer the active tool, rather the magnify tool or shape tool text tool or some other tool is active, requiring me to click on the Pick Tool every GD time.

Why is this and how can it be fixed?

Very frustrating.

 

[Christian @ 2CT Media]

I'm starting to find alot of anomalies like that in X7.

I think you just need to submit a bug report to corel and have them look in to it for a hotfix.

 

[Christian @ 2CT Media]

Here is the link to the support page:
http://www.corel.com/corel/pages/index.jsp?pgid=800034&storeKey=ca

There used to be a report bugs link... now I think you have to email, chat, or call them.

 

[Colin]

Thanks for the link. Unfortunately it appears that one needs to be within 30 days of purchase, I'm beyond that, so would need to "buy" support.

 

[Christian @ 2CT Media]

you should still be able to contact them to report a bug.

 

[Colin]

you should still be able to contact them to report a bug.

I agree, I should, but it doesn't appear to be possible.

 

[Christian @ 2CT Media]

Maybe Joe Diaz has a contact for Corel he is really involved with them.

 

[bob]

It doesn't sound like any sort of life-altering defect. More like a trivial annoyance.

You paid for the software, why should you debug it for them unless the great white fathers at Corel compensate you in some way?

 

[J Hill Designs]

seems I just found out that the space bar alternates between 'pick tool' and last tool used. are you accidentally hitting the space bar?

 

[Joe Diaz]

I cannot seem to replicate that issue. I would suggest posting it on the user forums at http://community.coreldraw.com/ That is where I would go. Not to take traffic away from signs101, but employees at Corel are on that forum daily. Chances are, some other user has dealt with your problem and knows how to remedy it, if not a Corel employee might come across it. Otherwise here are your options for support: http://www.corel.com/corel/pages/index.jsp?pgid=800170&storeKey=us&hptrack=mmsup

 

[Colin]

Thanks Joe. I did post it on the Corel forum some time ago, but nobody could help with this particular problem.

 

[Joe Diaz]

Thanks Joe. I did post it on the Corel forum some time ago, but nobody could help with this particular problem.

They might not have been able to recreate the issue, and if you cannot recreate it, its difficult to fix it if not impossible. There may be some outside factors at play, did you look into the space bar thing that J Hill pointed out? Have you tested it on a different computer?

 

[Colin]

It's not the space-bar thing; I do have X7 installed on another computer in the house, so I'll try that tonight. It sounds like such a trivial thing, but believe me, when you have to deal with it all the time it gets annoying.

Cheers.

 

[Joe Diaz]

It's not the space-bar thing; I do have X7 installed on another computer in the house, so I'll try that tonight. It sounds like such a trivial thing, but believe me, when you have to deal with it all the time it gets annoying.

Cheers.

Oh yeah, I know. I'm the same way. Those little annoyances can add up when you use something day in and day out. I hope you get it figured out. Sorry I couldn't be more help, but I cannot begin to fix what isn't a problem on my setup. Has it always been this way? If not, maybe it's a windows update thing, those seem to always do screwy things.

 

[Colin]

Has it always been this way? If not, maybe it's a windows update thing, those seem to always do screwing things.

I upgraded from X6, but I can't remember if it started right away or after a Windows update. Dang.

 

[Colin]

Hey, I just thought of something, I still have X6 installed, and, all working files are still saved in the X6 directory; could that have something to do with it?