Strange line on prints, need HELP!

[nsg]

Lines appearing on prints, need HELP!

Hey everyone, im new to this forum and this is my first post. So, im hoping i can get some input on this problem i have.

I have a sp-540v and have been using it for a good 3 years. Ive had my share of problems, but mostly things i could fix or parts i can replace.

Yesterday i started a job for a customer and right off the back i got a 2 weird lines printing on the far right side of the media. I attached some pics of exactly what im talking about. If anyone has ran through this problem, please help. I get a red and a blue line that prints all the way through the job. I think it might just be a part that went bad, but im not certain. Any advice?

 

[timstudio]

I think it's the hidden neon feature that gets unlocked after 3 years.

 

[GTSTech_1]

The 1st pic looks like an alignment issue and or overspray with the magenta head. The 2nd pic is caused by a dirty encoder scale or encoder reader, clean both with rubbing alcohol and the that problem should go away.

My .02

GTSTech_1

 

[CS-SignSupply]

+1 for encoder scale / sensor (reader) - pic 2

Would be interested in seeing the nozzle test pattern on this one too.

I would guess this unit needs a good going through to dial in all adjustments as well... bias, vertical, horizontal, bi-di

 

[nsg]

The 1st pic looks like an alignment issue and or overspray with the magenta head. The 2nd pic is caused by a dirty encoder scale or encoder reader, clean both with rubbing alcohol and the that problem should go away.

My .02

GTSTech_1

+1 for encoder scale / sensor (reader) - pic 2

Would be interested in seeing the nozzle test pattern on this one too.

I would guess this unit needs a good going through to dial in all adjustments as well... bias, vertical, horizontal, bi-di

Thank you for the help, I'll try cleaning the encoder scale & reader and see what I get.