• I want to thank all the members that have upgraded your accounts. I truly appreciate your support of the site monetarily. Supporting the site keeps this site up and running as a lot of work daily goes on behind the scenes. Click to Support Signs101 ...

Summa F1612 tangential module woes

Kanta

New Member
Hello world, some time ago we purchased a second hand F1612 which arrived with two tangential modules, one of which was refusing to recognize tool. It would try to look for the bar code on the tool but lose hope finding it, and then just show empty module in axis control.
I managed to fix that (or so I thought) and use it for a while without a hitch, but now same module has changed it's issues to something else...

When installed on machine, it moves down few millimeters to 'home' I assume, starts rotating to scan for the tool by about 45 degrees after which errors out, giving 'E10028 could not find z origin (black)'. When tried again it sometimes repeats same, sometimes moves down by 20mm or so and craps out an error 'E10019 could not move head to down position' and requiring a reboot of machine.

Module works/worked every now and then so made me think it was some sort of cable issue so I replaced the ribbon cables, and while doing that the limit switch/sensor of z axis - but neither helped.

Not slot specific, has same issue in any of them. I'm stumped, anyone else come up with something similar in the past? The PCB with connector has been changed before it arrived to us, to one that was known to work so I've ruled that out for now.

Earlier problem I remedied by combination of swapping parts on the PCB of module, namely the sensor itself that reads bar code (it's not worth for me to send the part for manufacturer to repair, and Summa is unenthusiastically unhelpful in even simpler things...), and then running bar code reader calibration that I found almost by accident referenced on Summa pages.. (had I known there was such a calibration, maybe the sensor didn't need swapping to begin with..)
 

soggywinter

New Member
AirMark support in Seattle might be able to help. I don't know what they charge. Their team has been badass with my few inquiries.
 

PHILJOHNSON

Sales Manager
If you have already replaced the daughter board on the module(PCB) and run the module calibration, it's possible the entire module may need to be replaced. We(Airmark) do have a repair center where you could ship the module for evaluation and possible repair, but our techs are likely to recommend swapping the PCB and doing the calibration, so that may end up not being worth trying if you've done that already, Our tech line is 800-323-9766 if you wanted to discuss repair/troubleshooting options with our team.

Let me know if there is anything that I can do to help.

Best regards,

Phil Johnson
Airmark Corporation
(800)527-7778, ext. 112
philj@airmark.com
 
Top