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Thank You Matthew from SAI

Discussion in 'Flexi' started by S. Sexton, Dec 12, 2008.

  1. S. Sexton

    S. Sexton Member

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    Nov 13, 2007
    I was reading another thread that Mathew had responded to. I sent him an email about a problem I was having with Flexi. He responed back with his cell number and was able to help me with my problem.

    No big deal you say well Mathew is out of town on vacation and took time to help us with this problem. Now that is customer service in my book.
    He just so happen to be vacationing less than ten minutes away from my office and less than five from my house.



    Big thanks for taking time out of YOUR day Matthew


    Steve
     
    Tags:
  2. Replicator

    Replicator Major Contributor

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    Nov 19, 2006
    Sun City, AZ
    Matthew is a really nice guy . . . !
     
  3. RJ California

    RJ California Active Member

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    Jul 19, 2005
    California
    :thumb:
    Answering a cell phone tech call on vacation -- that's pretty good.
     
  4. Sparky

    Sparky Active Member

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    Sep 1, 2007
    Mathew and I are working on an issue as well.

    He has gone above and beyond any type of service I even hoped for.

    Awesome service.
     
  5. cgsigns_jamie

    cgsigns_jamie Very Active Member

    I've also worked with Matthew, he's a great guy and very knowledgeable!!
     
  6. Color Dude

    Color Dude Member

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    Jun 20, 2005
    Matt is a great person.

    Teri at SAi is also awesome..she aswell as Matt have saved me several times in my Tech support days.

    1000 Thumbs Up
     
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