Hello from Minocqua, WI. I'm relatively new to the business, but my wife has been doing embroidery and vinyl lettering for about 15 years. We're in the market to start upgrading equipment, and trying to offer new products to our customers, and this looks like a GREAT place to share and get some excellent advice. From small town USA, it's hard to communicate with competition, they feel you're invading on their business. I look forward to posting and getting some good ideas. Greetings to all!