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Thunderbird email problems?

Discussion in 'General Software' started by Vinylman, Feb 26, 2010.

  1. Vinylman

    Vinylman Very Active Member

    1,057
    6
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    Aug 15, 2005
    Berlin Center, Ohio
    Is anyone experiencing problems receiving / sending emails, using Thunderbird mail? I am running on a Mac platform, and just recently have started to experience a problem receiving an email with an attachment from one of my clients. They have tried repeatedly from both a Mac, AND a PC to send me this file.

    Any suggestions that can shed light on what can be checked, or done to correct this would be GREATLY appreciated.

    I have rebooted both of my computers, relaunched the Thunderbird app. Made sure that I don't have any virus ware causing the problem, AND LASTLY I RESTARTED MY ROUTER AND LET IT SET UP ALL OVER AGAIN TRYING TO FIGURE THIS OUT? COULD IT BE AT THE CUSTOMERS END?? {oops, caps lock engaged}

    I had similar situation several weeks ago, and when THAT client sent the files from another GMail account it got through fine.
     
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  2. tcorn1965

    tcorn1965 Very Active Member

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    0
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    Nov 3, 2009

    I have a user here with Thunderbird-working fine.
    First of all, does the customer get the email back with an error? If so post so i can decipher.
    If he is not getting a rejected email back, check your spam folder.
    Additionally, if you POP your email-log onto your web mail and check and see if it is caught there in the spam/bulk folder

    If all that fails check with your ISP and make sure their smtp/pop server address's have not changed.



    Terry
     
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