Transparency in drop Shadow doesn't print with Transparency

[Graphics2u]

Flexi Pro 10.5 I have a file set up with transparent shadows. On screen looks perfect, black shadow with 50% transparency set. When it prints it's it like the transparency is set at 100%. Still has the blurred edges but it's all black. Doesn't matter if I set the Transparency to 10% or 90%, prints the same way! If I rasterize the whole thing into a bitmap it prints correctly. But that makes for huge files, and besides that point, why doesn't Flexi work! Am I missing something????

 

[FrankW]

It could be a problem of the used profile.

Try to change the Rendering Intent for vector graphics and Gradients to the same what is set for Bitmaps (should be perceptual for bitmaps and relative colorimetric for the other things). Or try to use a profile which matches the used media.

 

[jfiscus]

Do you have a spot color in the image? Transparency & spot colors do not mix. (The spot color "CutContour" or whatever the cut-line is called counts as a spot color IIRC)

 

[Graphics2u]

It could be a problem of the used profile.

Try to change the Rendering Intent for vector graphics and Gradients to the same what is set for Bitmaps (should be perceptual for bitmaps and relative colorimetric for the other things). Or try to use a profile which matches the used media.

I tried changing the Rendering intents on bitmaps and vectors but no difference.

 

[Graphics2u]

Do you have a spot color in the image? Transparency & spot colors do not mix. (The spot color "CutContour" or whatever the cut-line is called counts as a spot color IIRC)

No spot colors being used.

 

[Graphics2u]

Here's a pic of the problem. These are on screen views and the resulting prints. First there is a pic of the vector image with the shadow still attached to them and one after I rasterize them into 1 image and the resulting prints below. The second is one of the shadows separated from the vector so that it is simply two bitmaps, and then the two bitmaps rasterized into one.

Weird.

 

[omgsideburns]

uhhhhhhh your rip doesn't like the type of file you're giving it?

 

[Graphics2u]

uhhhhhhh your rip doesn't like the type of file you're giving it?

Flexi doesn't like it's own file type?

 

[CS-SignSupply]

There was a patch for this.... what version and build number are you on?

 

[Graphics2u]

There was a patch for this.... what version and build number are you on?

10.5 Build 1776

 

[CS-SignSupply]

Current build in 1806

Within Flexi, go to HELP>Check for Updates

You should find that one patch is available.

 

[Graphics2u]

Here's what I get when I check for updates. Says no patches.

 

[CS-SignSupply]

Interesting.

The next option would be to download the full install file from here: www.flexisign10.com

After downloading, uninstall current version and delete the install directory.

Reboot and install newest downloaded version. I would also recommend installing the new version into a custom directory, i.e. C:/Program Files/SAi/SAi Production Suite 1051/

 

[Rickey J]

Interesting.

The next option would be to download the full install file from here: www.flexisign10.com

After downloading, uninstall current version and delete the install directory.

Reboot and install newest downloaded version. I would also recommend installing the new version into a custom directory, i.e. C:/Program Files/SAi/SAi Production Suite 1051/

I am having the same issue and I am also on Build 1776

 

[Graphics2u]

Interesting.

The next option would be to download the full install file from here: www.flexisign10.com

After downloading, uninstall current version and delete the install directory.

Reboot and install newest downloaded version. I would also recommend installing the new version into a custom directory, i.e. C:/Program Files/SAi/SAi Production Suite 1051/

Seems like a lot of work, why won't it show in the updates?

 

[CS-SignSupply]

That I can not answer.... hence my 'interesting' comment.

This could only be answered by SAi, which I have contacted and am awaiting their response.

 

[Graphics2u]

That I can not answer.... hence my 'interesting' comment.

This could only be answered by SAi, which I have contacted and am awaiting their response.

I'm emailing their support also but nothing yet.

 

[Rickey J]

Ok, I got it. Go to flexisign10.com sign in and click on update and that will down load build 1776_1806.

 

[CS-SignSupply]

oops... forgot about that Good find Rickey J

 

[todd h]

same issue

experiencing the same issue... flexi download is taking forever.

todd