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Trouble opening and importing

Discussion in 'Corel' started by langecustomgraphics, Oct 13, 2009.

  1. I was given an .ai file to work with. I was able to open it and import it once. every other time I try X3 locks up and I get the "not responding" error message and then X3 shuts down? any ideas on why this is happening? Thanks for your help.
     
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  2. jiarby

    jiarby Major Contributor

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    Feb 11, 2007
    AI file compression when saving is a big culprit. sometimes lotsa gradient mesh that give corel the heebie jeebies.
     
  3. ndemond

    ndemond Active Member

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    Nov 6, 2007
    The error message usually says "file compressed resave without compression" (not the exact wording). Have customer save the .ai in a lower version, and it should work.

    Nancy
     
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