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UCJV330 Won't print properly on the 1600mm wide media

G

GarryStable12

New Member
Recently purchased UCJV330-160, it has printing on a variety of stocks up to 1370mm wide with no issues, once a 1500 or 1600mm wide media is on we get "ghosting" and printing outside the media, even onto the guides. We let the machine locate width of media (1500 or 1600) and DO NOT ENTER parameters manually in Rasterlink. We have the latest Firmwire, could it be a board internally malfunctioning as we are completely at wits end. Spoilt so much media. Any help from you guys would be greatly apricated. Gaz
 
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