This just happened at the end of last week and we thought we had overcome this issue. Our machine will allow us to change the cut force in the menu but when we send the job it reverts back to a lessor force of 90. I try to increase it on the menu to 165 and when the job is sent and appears to cut it it still cuts at 90 ( Our number for cuttable vinyl- the higher number is for printed and laminated). I went into the sub-menu and returned the machine to factory defaults and though I had corrected this. Google searches have generated no results so I am very confused and am deffering to the community for help. Thanks in advance, Mike