Updated: Two Wasatch RIPs, two GS6000, one won't print.

[twmiller24]

I'm printing to two Epson GS 6000's from Wasatch RIP, which we have installed on two computers. On the first computer (Wasatch 6.9), I get an network error message when I try to print to the first printer, yet I'm able to print to the second printer fine. The second computer (Wasatch 7.0) prints fine to the first printer. I can ping the first printer and print to it from the second computer, so it is responding on the network. Any ideas or solutions?

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Updated: Now, the second computer just interrupted a print with the network error message, so neither computer is printing to it.

 

[FatCat]

Are both copies of Wasatch different builds/serial #'s, and are the computers on the same network?

*BTW - Why are you running 2 printers from 2 different copies of Wasatch?
(Wasatch handles up to 4 devices with only 1 copy - 1 que for each device.)

 

[twmiller24]

Yes, Wasatch is different builds and serial numbers. We had to have an updated Wasatch to run the SC 70670, and we already had an older version that we upgraded. It's a bit of protection against one computer crashing and shutting us down for a day or two. Both computers are on the same network.

 

[FatCat]

Had some similar weird communication issues years ago, maybe this will give you some ideas;

http://www.signs101.com/forums/showthread.php?55516-Losing-connection-between-PC-amp-Valuejet

Double check that your cables are good and I would triple check on the IP addresses.
I would suggest doing a re-start on both printer and computer after changing your settings.

 

[Solventinkjet]

Definitely check the IP addresses. The first three numbers of the IP address should be the same on the computers and the printers. I.E 192.168.1. The last number should be different on all of the computers and printers. I.E Computer 1: 192.168.1.10, Computer 2: 192.168.1.11 etc. Otherwise I would say you have an issue with your router/switch or cables.