YardSignsResellers.com
New Member
Hey everyone,
One of the reasons I'm writing this posting is because I don't want anybody in the sign industry to have the same problem as me. I have been a Canon/Oce customer for the past 8 years, having 2 previous printers with minor issues, until about 4 months ago, we replaced one the previous oce flatbed for the new OCE/CANON ARIZONA 2300 XTF series with “HIGH FLOW VACUUM System". The way this printer is designed is with no vacuum zones so you can put your media anywhere in the table, this sounds great to hear, but this comes with a price tag, this is causing HUGE amount of OVERSPRAY on the printer in the areas that the vacuum stays on, there is no way to control the vacuum since there is no vacuum zones, the ink goes EVERYWHERE in the rest on the uncover areas of the printer, causing an ink MIST, this mist is STICKING on all the electronics of the printer and on the bottom of the table. You have to clean this ink everyday, the vacuum is also making ink overspray of wet ink on the bottom of the PRINT HEADS causing banding and CLOGGING the heads and causing printing issues. The ink overspray sucks through the pin registrations as well. So what happens when the warranty expires? Will the printer last 2 years with all the contamination it is currently causing on other parts of the machine? If you are going to buy this printer, do your research so you don't make the same mistake I did. Canon is trying to resolve the problem but the only solution is to cover the rest of the areas that you are not printing or the other option is to replace the whole vacuum system and put printing zones.
I NEED advice on what to do and what I can do. They have tried everything, recalibrating the machine, checking material height, cleaning the materials, checking static, with no positive results. This is causing a huge loss to our business and is underproductive. I’m calling ALL OTHER OWNERS of this printer to help and tell me what they are doing, your help and opinion is appreciated. Thank you so much!
One of the reasons I'm writing this posting is because I don't want anybody in the sign industry to have the same problem as me. I have been a Canon/Oce customer for the past 8 years, having 2 previous printers with minor issues, until about 4 months ago, we replaced one the previous oce flatbed for the new OCE/CANON ARIZONA 2300 XTF series with “HIGH FLOW VACUUM System". The way this printer is designed is with no vacuum zones so you can put your media anywhere in the table, this sounds great to hear, but this comes with a price tag, this is causing HUGE amount of OVERSPRAY on the printer in the areas that the vacuum stays on, there is no way to control the vacuum since there is no vacuum zones, the ink goes EVERYWHERE in the rest on the uncover areas of the printer, causing an ink MIST, this mist is STICKING on all the electronics of the printer and on the bottom of the table. You have to clean this ink everyday, the vacuum is also making ink overspray of wet ink on the bottom of the PRINT HEADS causing banding and CLOGGING the heads and causing printing issues. The ink overspray sucks through the pin registrations as well. So what happens when the warranty expires? Will the printer last 2 years with all the contamination it is currently causing on other parts of the machine? If you are going to buy this printer, do your research so you don't make the same mistake I did. Canon is trying to resolve the problem but the only solution is to cover the rest of the areas that you are not printing or the other option is to replace the whole vacuum system and put printing zones.
I NEED advice on what to do and what I can do. They have tried everything, recalibrating the machine, checking material height, cleaning the materials, checking static, with no positive results. This is causing a huge loss to our business and is underproductive. I’m calling ALL OTHER OWNERS of this printer to help and tell me what they are doing, your help and opinion is appreciated. Thank you so much!
