VersaCamm SP300-V

[Chief Chiquita]

Does anyone know how to get into service mode? I've tried lots of arrow combinations and I am getting the message "service mode protected" We are having weird sequences of error messages. I called our tech a week ago in MA. He was too busy to come to Maine, then he was on vacation. He was scheduled to come up today but he has called in sick. We've been without the printer for a week, have orders that HAVE to ship by tomorrow that aren't even printed yet, and who knows when he's coming. Any help would be greatly appreciated. This is the sequence of what happens:

1.) Upon loading material, we get an 'pinchroll error invalid right pos' even though its in the right place.

2.) Tried to reset the roller...same message.

3.) Tried to reset in another position...same message.

It seems like as the head moves back to the right, it slows down for a brief moment almost like it's trying to read or recognize a pinchroller or crop mark about half way back ...but there is nothing there, of course.


PLEASE HELP :-(

 

[Gino]

Welcome from PA...................


There's another thread about VP540 from Brazil. I believe the information you are seeking might be in there.

 

[Mason]

The encoder strip is dirty.
Call Supplies Unlimited in Wakefield Ma. 781-295-0031

Welcome from Salem Ma

 

[Ragnabrok]

Not the encoder strip, it isn't used for a sheet set. Its the cut carriage cable, going from the cut tool back to the servo board. it tends to get crushed in the 300's.

 

[guillermo]

check the wire from the sensor behind the cutter and make sure that is plugged in, it happen to me about 2 months ago and the part (did not know that it needed) was $28 but I found the sensor it came off when I got a jam and was able to put it back, I am fine now, but for about 2 hours I got crazy trying to find out what was the problem.
check that sensor, you will need a mirror to see it, because it it located behind the cutter.