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Need Help Software Help Versaworks 5 get Error 4087

Discussion in 'Roland' started by Biggermens, Jun 9, 2019.

  1. Biggermens

    Biggermens Member

    140
    14
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    Apr 8, 2010
    Canada
    Hello everyone

    I picked up a ES 2000- Spectrophotometer, to use with versa works 5, I been messing around with this all week, with no success, I can calibrate the unit fine, but when i try to scan a color i keep getting Error 4087
    I have tried to pint the chart 110% 120% 130% and still nothing. I have also tried different computers, windows 7 windows 10, brand new usb cord

    I am stumped :(
    Any one have any ideas ???

    Thanks
     
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  2. Joe House

    Joe House Active Member

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    Feb 5, 2004
    WA
    That sure looks like an i1 pro 2 from Xrite, but there may be a firmware difference that only allows it to work with efi software - ??? I don't know what differences there are.
    I don't have the old version of Versaworks on my computer any more, but VW6 only has drivers for Xrite devices. Printing the chart at 110% always worked with my i1 and i1 pro 2. Also, make sure that you're scanning very slowly and steadily. That will also give reading errors.

    Good luck
     
  3. Biggermens

    Biggermens Member

    140
    14
    18
    Apr 8, 2010
    Canada
    Thanks, I tried everything, scan slow, scan fast a i1 a i1 pro 2 and i keep getting the same message, but i can scan color when you go into the spot color settings
    I would really like to fix this problem, but Roland has been no help :((

    Thanks
     
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