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VersaWorks Dual Issue

Discussion in 'RIP Software & Color Management' started by ATV8067, Mar 5, 2019.

  1. ATV8067

    ATV8067 New Member

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    Oct 17, 2011
    Athens, Ohio
    Good Afternoon.
    We installed a new Roland VG-540 an GR-540 along with upgrading to versaworks dual. This issue is the the machine is not prompting low ink when you go to rip a job. Our old versaworks did with no trouble.
    The installer has tried twice to get the problem corrected (uninstall and re-install versa) with no luck.
    It's impossible to leave the machine unattended with fear of the ink running out. Roland sent a new firmware update yesterday for the VG, but it has the latest version. (Yes the box is checked in preferences). Just see if I could get some help! Thank You for you time. Larry
     
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  2. klingsdesigns

    klingsdesigns Very Active Member

    1,169
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    Apr 16, 2012
    Wisconsin
    Have you tried 6 to see if it works?
     
  3. ATV8067

    ATV8067 New Member

    17
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    3
    Oct 17, 2011
    Athens, Ohio
    klingsdesigns.. we are running version 6.14.. Is that the one your speaking of?
     
  4. klingsdesigns

    klingsdesigns Very Active Member

    1,169
    75
    48
    Apr 16, 2012
    Wisconsin
    There is versaworks dual and also versaworks 6. You could try that one and see if it is a software glitch.
     
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