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Versaworks Is Turning White To Light Grey With EPS Images

player

New Member
I have a couple of different files that when I check them in Photoshop they are 255 255 255 in RGB and 0000 in CMYK, but when I print them with Versaworks they are coming out with a light grey instead of white.

Anything I can do?

Thanks
 

bob

It's better to have two hands than one glove.
What type of image, vector or bitmap? What are your rendering intents? Is there an imbedded profile anywhere in the process?

The wrong combination of things such as these, and perhaps others, can result in funky whites.
 

player

New Member
What type of image, vector or bitmap? What are your rendering intents? Is there an imbedded profile anywhere in the process?

The wrong combination of things such as these, and perhaps others, can result in funky whites.

It is a vector image, small round decal, text and solid colours.

It looks like I tried to use the Max Impact setting, and it was doing it...

In VW the only thing I could find was colorimetric.

How can I find if there is an imbedded profile in the file?
 

bob

It's better to have two hands than one glove.
It is a vector image, small round decal, text and solid colours.

It looks like I tried to use the Max Impact setting, and it was doing it...

In VW the only thing I could find was colorimetric.

How can I find if there is an imbedded profile in the file?

Never having been in the same zip code as Versaworks, I have no idea as to how to get to where you need to be. That being said, your mention of 'colormetric' is somewhat telling and, if specified, might be the culprit.

You want to set the rendering intent for vectors to whatever the Versaworks equivalent of 'No Color Correction' might be. In fact you want to set every rendering intent, except 'Bitmap', that's available to you to 'No Color Correction'. Set 'Bitmap' to 'Perceptual'.

Failing that and if the actual construction of the image permits it, modify the image such that those areas filled in white are set to 'No Fill' and show the desktop background instead. This may or may not be possible or may only be possible with some modification of the construction of the image. Depends.
 

player

New Member
There is a drop down with the following choices:

Matching Method:
Vector- Perceptual; Colorimetric; Saturation; Absolute; Calibration and Ink Limit; Calibration.

There is another dropdown "Raster" with the same choices.

Underneath there are 2 check boxes- Preserve Primary Colors; Use Embedded ICC Profile.

I also get

Preset- Pre-Press US; Pre-Press Europe; Pre-Press Japan; Max Impact; Sign and Display; Max Density US; Max Density Japan; Density Control
Then under the same drop down - Custom and Full Page Conversion

Simulation and Target Profiles:
RGB- AdobeRGB 1998.icc; Roland Sign signRGB.icc; sRGB Color Space Profile.icm
CMYK- a bunch more, I had it at USWebCoatedSwop.icc
 

OADesign

New Member
This may sound silly and obvious but I will ask anyway as this has happened to me before. You mentioned you opened the images in PS but have you checked the image for the actual color vector values in the white? Its worth it to check. Try checking the actual vector file in illustrator or what ever vector prog you have. I have received files that had to slight variation of white (253,253,253), not really visible on screen but stuck out like a sore thumb once ripped and printed.
 

player

New Member
That's why I checked them in PShop... to read the white values. They are white. This means they are exporting
correctly, and the issue is VWorks.

The issue was using the Max Impact setting.

It would be nice to know more about the setting options.
 

mpn

New Member
I'm having a problem like yours, except it's with photoshop files. I'll build an image or part of an image and put it into illustrator to complete the file & it makes no difference if it's flattened / rasterized etc, I get the pinkish grey box where it should be white. It is the exact size of the PS art board. (yes it reads 255 with the eyedropper) Pure vector files do not give me this problem.

Is it a possible mismatch in settings with Illustrator / Photoshop and the rendering intents in VW???
My VW rip computer is not online and we run the VW without updating it. The only variable that has changed is my design mac needed replaced and Adobe reloaded.

I know it's no help to your question, but maybe my situation gives you another angle?
http://www.signs101.com/forums/showthread.php?121651-Photoshop-Help-Please
 

player

New Member
I'm having a problem like yours, except it's with photoshop files. I'll build an image or part of an image and put it into illustrator to complete the file & it makes no difference if it's flattened / rasterized etc, I get the pinkish grey box where it should be white. It is the exact size of the PS art board. (yes it reads 255 with the eyedropper) Pure vector files do not give me this problem.

Is it a possible mismatch in settings with Illustrator / Photoshop and the rendering intents in VW???
My VW rip computer is not online and we run the VW without updating it. The only variable that has changed is my design mac needed replaced and Adobe reloaded.

I know it's no help to your question, but maybe my situation gives you another angle?
http://www.signs101.com/forums/showthread.php?121651-Photoshop-Help-Please

For me it was a setting. I had switched from "Pre-Press" US to "Max Impact" under Quality---> Color Management ---> Preset. Max Impact gave me a more vibrant print, but at the same time it does not preserve the white. Once I switched it back I was good to go again.
 

PRS Bryan

Member
I can't tell you why. but I can tell you how I deal with it.

Don't use white. Just delete the white all together. If there no color and it reads as transparent then the printer will put zero ink down. leaving the vinyl color as your white.

If you ever find the reason I would be curious to know how to resolve it, but I am busy enough that the work-around is good enough for me.
 

klingsdesigns

New Member
I had something like this happen to me a few times with a blank background still printed a light pink. Went back into signlab and put a white box in the back reprinted and printed fine. Not sure what is the deal with it. Since there is no clipping mask or nothing there, but it still prints pink. Unless I add that white box in the back.
 

mpn

New Member
I had something like this happen to me a few times with a blank background still printed a light pink. Went back into signlab and put a white box in the back reprinted and printed fine. Not sure what is the deal with it. Since there is no clipping mask or nothing there, but it still prints pink. Unless I add that white box in the back.


I will try this today.

Player- Thanks for the heads up on the Max Impact, that could be it.

PRS Bryan- It makes no difference with the transparent background. Most of the time it's workable but it doesn't allow for nesting images with white areas in them.
 

DesireeM

New Member
Not saying this is part of the issue but worth considering...

Is your photoshop file set to color mode rgb or cmyk?

It doesn't matter what the color values tell you in photoshop if VW is having to convert your file to cmyk for it's own use.
When you convert an RGB file to CMYK the cmyk values get muddied up.

It's easier to see this effect in illustrator. If you save a new file in rgb mode and then make a box with whatever cmyk values then convert your file to cmyk mode you'll see that the cmyk values change to off numbers and decimals. I believe versaworks does the same thing upon conversion.

So basically what I'm saying is make sure your document color mode is set to the same as your rip software and printer and you shouldn't have issues.
 

Solventinkjet

DIY Printer Fixing Guide
If you can manage to build the file so that the white ares are actually clear/no color that is going to fix the issue without having to mess with profiles. Some profiles interpret white as being slightly cyan or gray from what I have seen and it is because the profile is thinking the vinyl's white point is off and adding a little of a certain color will make it "appear" more white. Setting images that are supposed to be white to clear tells the printer to just let the white of the vinyl act as the white in the image.
 
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