VG640 stops printing

[Joesignshop]

My Roland VG640 just stops printing in the middle of a print with it saying "NOW PROCESSING" and busy blue light blinking. Versaworks has a red prompt in the status bar. I wait and does nothing. This has happened on several jobs now. There is ink in the pouches although Lt cyan is low there is still plenty of ink and Ive rebooted with same results.
Any help?

 

[Joesignshop]

UPDATE: I believe the problem lies in Versaworks v6.18 I forgot I had a RIP program in Flexi and printed perfectly. Im now downloading the updates for Versaworks as it prompted me to do so although it is taking forever? (3,170mb)

 

[Jim Hancock]

Delete all the jobs in the Versaworks jobs folder, all the queues. Often a file that has ended up with some issue will cause Versaworks to hang up.

 

[Joesignshop]

Deleted the job files all the way back from 2012! I'll update you on my next print.

 

[Broome Signs]

update your firmware

 

[Joesignshop]

I believe the problem was what Jim Hancock said. Deleting all prior job in the Versaworks 'Jobs Log' seems to have worked!

 

[Joesignshop]

spoke too soon, freaking quit halfway again. I know its versaworks because flexi rips and prints perfectly. geeeeeeeez

 

[Roland Certified Tech]

This is usually a network issue or the like, switch, router, etc.. Try printing using a direct connection from your PC to your printer via Ethernet.
No Gateway set on PC or printer.