I am not even sure how to describe what is going on. I am attaching pictures to show you what the vinyl should look like (Software screen shot) and what the vinyl cutter actually cut. So here is what I have tried so far to fix this:
Called and worked with tech support from US cutter for an hour.
Reinstalled software
Updated the software
updated the driver
Tightened the belts on my cutter
made sure there were not any extra lines in my files
Changed out the knife holder and it is the aluminum knife holder instead of plastic now.
It is not just this file. I have tried several files and everyone is either overlapping the cuts, moving the cuts and/or not closing the cuts.
Downloaded and used VinylMaster Demo to cut the same file. Both vinyls ended up looking identical. All sorts of jacked up.
Any help is appreciated
Called and worked with tech support from US cutter for an hour.
Reinstalled software
Updated the software
updated the driver
Tightened the belts on my cutter
made sure there were not any extra lines in my files
Changed out the knife holder and it is the aluminum knife holder instead of plastic now.
It is not just this file. I have tried several files and everyone is either overlapping the cuts, moving the cuts and/or not closing the cuts.
Downloaded and used VinylMaster Demo to cut the same file. Both vinyls ended up looking identical. All sorts of jacked up.
Any help is appreciated