Let me be as fair as I can.... I'm not a nice guy...
I live very close to Sign Whorehouse, so it's very convenient for me to get things there when I need them. The people at will call are great, but they have added a $5.00 charge for you to pick up your items. Not impressed.
When you get to the people up front, like any place else, there are good and bad ones.
I have used Vinyl Express machines for years. I have a 30" inch one over 15 years old, still runs like a champ.
I recently bought a 24" machine, the Endura Cut 3...
Not overly impressed, but it does what it needs to do. We use it for cutting vinyl for hats and shirts.
It does cut very nice, clean, small lettering, but you must nail the setting of the blade and the speed.
It all depends on the vinyl you are using at the time... but....
When I got the machine, first thing I didn't like was it only had two pinch rollers. It uses a vacuum.
Something else to go wrong.
It is quite far out of alignment too, so I had to figure that out, as they told me all I had to do was mark it myself. What?,
and they would not trade me for a new one, so there went the warranty I was suppose to have with it.
We took it back, they looked it over, and told us it was fine. Bulldinky!
When it advances the vinyl ahead, it occasionally jerks the roll off of the retarded roller system they have come up with.
The LXI Software is great, basically a copy of Flexi, but way cheaper. It reads Flexi Files nicely.
You get the idea.
So over all, would I buy another Vinyl Express Machine? yeah, I would.
Would I ever buy anymore equipment from The Whorehouse? NO! Supplies, yes!
I see a few, which one is yours?I actually have a q54 listed for sale on ebay. It was a great cutter but I decided to upgrade to a summa when i bought a new printer. I still use the q54 on occasion if the summa is loaded up with jobs. The Vinyl Express treated me well and really the only issues I ever had with it came down to user error/lack of knowledge. As for support, from S.W. there basically is none. Any support questions I had about my machine were answered through members here, or other places online.
Item Number: 123150862383I see a few, which one is yours?
i bought a VE plotter back in 99, that thing lasted 11 years and was a workhouse....I bought another one that was a POS, then I bought a Q series, in less than 2 years it was on ebay sold for parts and thats when I bought a summa. Sign warehouse sucks I will never do business with them again. Do not but a VE plotter or this POS "Q" series, get a summa
I've read the good, the bad and the ugly on plotters. Some like you love Vinyl Express, some not so much. Signwarehouse is now offering a free LXi upgrade to Expert. Do I save a couple grand and go with the 48" VE?Not sure what happened with yours, but we run our Q64 with perfcut all day some times for the past the 3 years, in between that, just regular cuts in 8-12ft lengths. The worst that's happened was the USB cable went bad. Our Q30 is 5 years old now and still tracks flawlessly. Only issue with it is having to tighten the cutoff blade because I always forget to locktite it. We really don't except these to last nearly as long as our older VE machine(18 years counting), but we can definitely see them lasting longer than 8-10 years. Either way, they paid for themselves in the first year.
I've read the good, the bad and the ugly on plotters. Some like you love Vinyl Express, some not so much. Signwarehouse is now offering a free LXi upgrade to Expert. Do I save a couple grand and go with the 48" VE?
If I was starting a shop over again I'd definitely get a VE as my cutter, unless I had some extra thousands to spare. As for the size, the idea around here is to get the biggest cutter you can afford, and even then stretch to get the next size up. It makes no since to get 48in cutter if you have a 54in printer. So, gotta think about that too.
I just learned that I was not comparing apples-to-apples, that the VE plotter is comparable to Graphtec FC series not CE. I spoke to a salesman that sells both Graphtec & Summa and he says I will not be happy with a CE6000 mainly due to tracking and compared it to a hobby plotter. It can only track 6'. but my flatbed can only print 8'. A Summa is going to cost a few thousand more + I need to but Coreldraw.. What do you think about the Graphtech CE6000 48"?i bought a VE plotter back in 99, that thing lasted 11 years and was a workhouse....I bought another one that was a POS, then I bought a Q series, in less than 2 years it was on ebay sold for parts and thats when I bought a summa. Sign warehouse sucks I will never do business with them again. Do not but a VE plotter or this POS "Q" series, get a summa
Yes it is cheaper, for the same model machine. a Q54 is a Graphtec FC8600-54, with a couple less features, and is about $1000 less.I thought VM was cheaper than Graphtec