Need Help Where to send in Graphtec FC7000mkt 160 Main board? to be fixed?

[highrolling24]

I know this is a older plotter but I got it and its like new, I had it hooked up across my office usbto ethernet to usb and into plotter and worked great for like 2 years all of a sudden I get cannot open port in flexi, looked it up and (signs101 to the rescue) says usb port on plotter not working to use the rs232 to serial cable with a tripp lite usb adapter so I pulled my plotter to connect directly to my computer and I got it to work with the adapter and a cable I made after a little messing around, Awesome! so then I unplugged the plotter to put it back and now I cant get it to hook up again. I see there is a place on ebay that says they fix a board for that but not sure if anyone has gone that route. I did see that someone sent it to anther company but I cant find that forum again, any help on what I should do or if anyone has some parts sitting around would be great, I really like this plotter.

 

[Turnergraphics]

Following. I have 3 of the fc2250 and have a terrible time getting parts and repair.

 

[Jeff grossman]

I know this is a older plotter but I got it and its like new, I had it hooked up across my office usbto ethernet to usb and into plotter and worked great for like 2 years all of a sudden I get cannot open port in flexi, looked it up and (signs101 to the rescue) says usb port on plotter not working to use the rs232 to serial cable with a tripp lite usb adapter so I pulled my plotter to connect directly to my computer and I got it to work with the adapter and a cable I made after a little messing around, Awesome! so then I unplugged the plotter to put it back and now I cant get it to hook up again. I see there is a place on ebay that says they fix a board for that but not sure if anyone has gone that route. I did see that someone sent it to anther company but I cant find that forum again, any help on what I should do or if anyone has some parts sitting around would be great, I really like this plotter.

try calling plotter doctor 562-633-4132 they are fixing a power supply and a main board for me now - let you know how it goes they'll at least tell you over the phone if they can help

 

[Asigns1]

I know this is a older plotter but I got it and its like new, I had it hooked up across my office usbto ethernet to usb and into plotter and worked great for like 2 years all of a sudden I get cannot open port in flexi, looked it up and (signs101 to the rescue) says usb port on plotter not working to use the rs232 to serial cable with a tripp lite usb adapter so I pulled my plotter to connect directly to my computer and I got it to work with the adapter and a cable I made after a little messing around, Awesome! so then I unplugged the plotter to put it back and now I cant get it to hook up again. I see there is a place on ebay that says they fix a board for that but not sure if anyone has gone that route. I did see that someone sent it to anther company but I cant find that forum again, any help on what I should do or if anyone has some parts sitting around would be great, I really like this plotter.

Try Global Electronics. They specialize in repairing circuit boards. They repaired all my boards in my roland sp 540 v printer. They are located in Texas & Georgia.

 

[highrolling24]

try calling plotter doctor 562-633-4132 they are fixing a power supply and a main board for me now - let you know how it goes they'll at least tell you over the phone if they can help

Thanks forgot about them, I thought they were gerber only, teck was cool told me to check the board to see if usb port solder was cracked or something, didnt see anything not sure I want to solder a new usb in, I see on ebay they will fix it for $450 but I think I need to send the whole plotter?

 

[highrolling24]

Try Global Electronics. They specialize in repairing circuit boards. They repaired all my boards in my roland sp 540 v printer. They are located in Texas & Georgia.

do you just send them the board you think is bad and they check it? Tried to call but left message they havent called me back, will try tomorrow again