401Graphics
New Member
Worst customer we ever had!!! 
Months ago we took down his sh!t sign down that had somebody elses name on it and was fading bad. we send him proofs he never responds, he calls and asks for the proof, we say sent went it. this happens like 10 times. the sign never gets done and we have the original sign sitting in the shop for months.
He contacts us about a week ago to reface a 2 x 25 foot sign on a mini mart hes opening. we do a simple 10 min proof. I was at the sign supply place today to get other stuff and figured id buy his aluminum faces while i was there because i was going to get the deposit right after anyways. My wife and I get to the mini mart to get the deposit, my wife goes in alone with the old sign we took months ago because he asked if we could bring it to him while we went there to get the deposit. (i had my daughter in the truck with me so i couldn't go in with her).
I called him and told him I was coming to pick up the check for the deposit and he said OK.. And he just argued with my wife saying she had NO RIGHT to tell his employee she was going to wait for a check because he was on an "emergency phone call"
And he tried to tell her he never said he wanted to do the sign
And he would call when he makes a decision
So she stormed out of his store because she was pissed, this set of the security alarm because for some reason they turned it on after she went in (i guess because they weren't open yet) and he followed her out to take a picture of our trucks license plate
But honestly on the phone today he said "OK let's do it" and asked when it would be done.. And told her we could come get a check for a deposit TODAY.
So is this guy out of his mind, or was the whole thing a scam to get his old sign back because he was too lazy to come and pick it up himself?
I guess from now on I'll have to tell ALL customers that we wont lift a finger until we get a deposit. And that will not pick up deposits.
Oh well, I didn't lose any money, just time and aggravation. The new aluminum faces get returned to the supply place Monday.
End rant.
Months ago we took down his sh!t sign down that had somebody elses name on it and was fading bad. we send him proofs he never responds, he calls and asks for the proof, we say sent went it. this happens like 10 times. the sign never gets done and we have the original sign sitting in the shop for months.
He contacts us about a week ago to reface a 2 x 25 foot sign on a mini mart hes opening. we do a simple 10 min proof. I was at the sign supply place today to get other stuff and figured id buy his aluminum faces while i was there because i was going to get the deposit right after anyways. My wife and I get to the mini mart to get the deposit, my wife goes in alone with the old sign we took months ago because he asked if we could bring it to him while we went there to get the deposit. (i had my daughter in the truck with me so i couldn't go in with her).
I called him and told him I was coming to pick up the check for the deposit and he said OK.. And he just argued with my wife saying she had NO RIGHT to tell his employee she was going to wait for a check because he was on an "emergency phone call"
And he tried to tell her he never said he wanted to do the sign
And he would call when he makes a decision
So she stormed out of his store because she was pissed, this set of the security alarm because for some reason they turned it on after she went in (i guess because they weren't open yet) and he followed her out to take a picture of our trucks license plate
But honestly on the phone today he said "OK let's do it" and asked when it would be done.. And told her we could come get a check for a deposit TODAY.
So is this guy out of his mind, or was the whole thing a scam to get his old sign back because he was too lazy to come and pick it up himself?
I guess from now on I'll have to tell ALL customers that we wont lift a finger until we get a deposit. And that will not pick up deposits.
Oh well, I didn't lose any money, just time and aggravation. The new aluminum faces get returned to the supply place Monday.
End rant.
