X10 just Stops printing

[Jaime Bergstrom]

We have a Epson GS6000 & a Mimaki JV33, and they have both just stopped printing in the middle of a print run. We are just printing large tiff files. I come over to the Rip and all the jobs have dropped down. Onyx says, Print Data Error...Print Aborted!!! WTF is a print data error?

I called Onyx last week and they told me it was a hiccup. 3 of the last 4 times I've tried calling Onyx they have been in meetings!!! Our company has paid a lot of money for their "paid for support" only to have them in meetings when we need it.

 

[smdgrfx]

I had this happen on some files that were just too large...processing one large file while trying to rip another large file kept crashing Onyx.

 

[MikePro]

check your hard drive. i've had that happen before when I was low of free disk space.

 

[Jaime Bergstrom]

We have been running X10 for almost a year with no problems then this shows out of the blue.

The hard drives are large (1TB).

 

[Jaime Bergstrom]

I'm changing the USB Cable on Monday. It's Friday I'm going home.

 

[Freese]

Try clearing your buffered jobs and work folder..