XC-540 walking while cutting long runs, please help!

have you cleaned the media strip? (i think it's called that)

k

 

you probably already did this but did you check that all the pinch rollers are in the right spot?
how old is your machine?

k

 

Do you use crop marks?

BR Patrik

 

If your material walking then your pinch rollers need adjustment. That is the only thing that moves the media. Look at the rollers under the pinch are they clean?? Does it do it only on that type of media?

 

Not only check to see if they are clean but check to see if they are loose at all. I'd also give your dealer a shout and tell him what's going on. Are you under warranty?

 

The pinch rollers may need replacement..if you slowly rotate the outside pinch rollers (with the right lighting) you may see "Flat Spots" on the wheel....if so replace BOTH (dot of ink on wheel will face on the outside of printer). The outside rollers are cantilevered and the rollers in the middle are flat. Defiantly call your dealer if under warranty and for parts.

 

Another thing to try... Loosen all the bolts connecting the stand to the printer. Re-Tighten the bolts on the BACK of the frame first to make sure the print head is square with the stand. Then Re-tighten the bolts on the bottom of the frame.