to start, here’s a video of the problem
So I bought this printer last week and was advised by the seller that occasionally versa works would say that the printer was disconnected and the job would stop and you would have to turn everything off and back on. I am just now getting to turn it on and I have set the IP address and the subnet mask and default gateway in accordance to the settings in my new router, the router is brand new out-of-the-box, And yet I get absolutely no wired devices showing inside of the router. If I take the same ethernet cable and plug it into my laptop, it does work.
Does anybody have any troubleshooting tips? I understand that there’s a potential to need a new main board but if I could get this thing to run for two days I can fulfill the jobs that I already have which would pay for the new main board.
So I bought this printer last week and was advised by the seller that occasionally versa works would say that the printer was disconnected and the job would stop and you would have to turn everything off and back on. I am just now getting to turn it on and I have set the IP address and the subnet mask and default gateway in accordance to the settings in my new router, the router is brand new out-of-the-box, And yet I get absolutely no wired devices showing inside of the router. If I take the same ethernet cable and plug it into my laptop, it does work.
Does anybody have any troubleshooting tips? I understand that there’s a potential to need a new main board but if I could get this thing to run for two days I can fulfill the jobs that I already have which would pay for the new main board.