Welcome To Signs101.com: Largest Forum for Signmaking Professionals

Signs101.com: Largest Forum for Signmaking Professionals is the LARGEST online community & discussion forum for professional sign-makers and graphic designers.

 


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

You think you have Mutoh Ink Problems!!!

Discussion in 'General Chit-Chat' started by Shift Designs, Mar 18, 2011.

  1. Shift Designs

    Shift Designs Member

    141
    3
    18
    Sep 11, 2010
    United States
    In the process of printing a huge 1600 sq ft wallpaper job. I replaced one of the yellow cartridges. After the next to the last panel printed on the first wall, the "Kawasaki" green went to baby poop green. I was like what the hey, i started looking around, i noticed that one of the yellow ink lines looked pretty dark. Long story short, the yellow cartridge i replaced was a magenta cartage labeled yellow. What excuses does anyone have for that.
     
    Tags:
  2. Stealth Ryder

    Stealth Ryder Very Active Member

    1,722
    0
    36
    Jul 16, 2009
    Texas
    It has been a long time since I have seen that but I have indeed, seen mislabeled inks...
     
  3. AUTO-FX

    AUTO-FX Very Active Member

    2,185
    0
    0
    Feb 14, 2010
  4. jiarby

    jiarby Major Contributor

    4,513
    0
    0
    Feb 11, 2007
    I walked in to the Mutoh office once... The receptionist had a big stack of cartridges and was busy slapping Mutoh labels on them.

    I can see how a person could get crosseyed and put a yellow label on a magenta cartridge. If you peel back the mutoh label you may find a magenta one from the factory.

    I adjusted the color thresholds to make it easier to see the underlying OEM label. It says 3 M for magenta. The yellow one is 3 Y, etc...
     

    Attached Files:

  5. CheapVehicleWrap

    CheapVehicleWrap Very Active Member

    3,943
    1
    0
    Dec 2, 2008
    Retards
     
  6. PSG

    PSG Member

    244
    0
    16
    Mar 21, 2008
    Champaign, Illinois
    Shift

    Sorry dude that sucks!
    Crap like that never happens while your doing a small banner or coro sign, but when your doing a big job like that one. I feel your pain, I've been there.

    Murphy can take his law and shove it, he is one stone cold cruel and heartless *******!
    At least when there's lots of ink already laid down...
     
  7. njshorts

    njshorts Active Member

    708
    0
    16
    Mar 15, 2011
    Meadville, PA
    I am now officially going to obsess over every ink cartridge... That sucks!
     
  8. CheapVehicleWrap

    CheapVehicleWrap Very Active Member

    3,943
    1
    0
    Dec 2, 2008
    And you haven't been?
     
  9. njshorts

    njshorts Active Member

    708
    0
    16
    Mar 15, 2011
    Meadville, PA
    nope, guess i've been lucky...
     
  10. CheapVehicleWrap

    CheapVehicleWrap Very Active Member

    3,943
    1
    0
    Dec 2, 2008
    Lottery ticket lucky. Don't forget to buy yours today.
     
  11. Shift Designs

    Shift Designs Member

    141
    3
    18
    Sep 11, 2010
    United States
    So if you were the supplier of the ink, how would you have handled this situation?

    Then how do you think Mutoh should have handled it?

    And take in mind all the ink i hand to draw through my lines and printhead to get the magenta ink out.
     
  12. jiarby

    jiarby Major Contributor

    4,513
    0
    0
    Feb 11, 2007
    I would imagine that they will only exchange the defective cartridge for a new one.

    If you want to get more than that you will have to sue them. There is no one that would be authorized to just pay out a damages claim without having it reviewed by their legal team. To get that ball rolling you just need to file a lawsuit seeking specific damages and see if they pay or make a settlement offer.

    Be sure to include everyone involved... the dealer that sold it to you and also the mfger that mislabeled the cartridge to begin with. The dealer probably never knew, it came labeled Yellow and was in a box with a bunch of Yellow carts. What should they have done?
     
Loading...

Share This Page

 


Loading...