Recent content by deand_sai

The Flexi HP Latex Basic Edition that is bundled with your HP 110 printer does not include Flexi Designers, just Production Manager. Your Flexi Cloud (v11) wont send files to that PM. You could upgrade that Basic HP Edition to a full Flexi product that would work with your Flexi Cloud.

I have an Onyx RIP Version 12 key. It's been running fine on my Windows 10, but after a Windows update it stopped seeing the key. So I uninstalled Onyx and tried re-installing, but now it wont see the key at the beginning of the installation. However, thy key DOES work on a Windows 7 system, so...

Call Flexi tech support at 1.800.229.9044. Fortunately, SAi doesn't require you buying a tech support contract. Since you're on Version 12, you can call and talk to a tech person that will help you.

Anti-virus software likely removed some files in the Flexi system folder. First, make sure you anti-virus software does not check the Flexi folder. Then uninstall Flexi and ee-install in the same location as before.

It will work, you just need to download the driver update. Tom, Continuous printing will work in Flexi 12 Build 2324 if you install the HP Latex driver update. You can get the driver update here: http://flexi12.saicloud.com/drivers/ After you install the driver update, you need to switch it...

SAi FlexiPRINT and FlexiSIGN & PRINT v12 now have HP Certified drivers for the new HP Latex 560 and 570 printers. The get the FlexiPRINT drivers for the HP Latex 500 series: For FlexiPRINT & FlexiSIGN & PRINT v12 Standard Editions: - Go to http://flexi12.saicloud.com/drivers/ - Download and...

SAi FlexiPRINT is the first wide-format RIP software to be certified for the HP Latex 560 and 570 printers. The get the new FlexiPRINT drivers for the HP Latex 500 series: For FlexiPRINT v12 HP Latex Edition Products: - Close and re-open the software, click the link in the Update Available...

Hi Frank, we are looking into the email translation now. As a work-around, you can email the customer's approval email you yourself, copy the link, and then send your own email to the customer. Not ideal, but it does give you total control over what email you send to your customers. The inches...

Due to popular demand, this week SAi added some enhancement to the Artwork Approval Tool in Flexi 12. Now you can add your sign shop name, a reply-to email address, cc: and email signature to all of your artwork approval jobs. To access these enhancements, log-in to your cloud account at...

SAi just updated the free companion mobile app for Flexi 11 and 12. It now includes a production dashboard that shows you how well your shop's production is doing this month, the last three months and YTD. See a video demonstration here: https://www.youtube.com/watch?v=D4KUg3HDHLY Also, if...

SAi product manager here. The reason the Flexi HP Edition upgrades are free is because that's the deal we worked with HP. No conspiracy or hidden agenda. HP just wants all of their FlexiPRINT HP OEM Edition users to have the latest and greatest Flexi software, which they also bundle worldwide...

Yes, Flexi 12 fully supports Windows 10 Flexi 12 fully supports Windows 10.

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6838373&swItemId=pl_131756_7&swEnvOid=4062#tab4 Changes in Firmware: 1. HP Latex 370 supported 2. Improved Image Quality: Spray, Line and Small Text Quality 3. Line and Small Text Quality improvement (Magenta) 4. Improved Ink Counting...

Check your MS Internet Explorer The cloud window renders using the Windows OS web browser. Internet Explorer uses the same core web browser engine. Does Internet Explorer work fine on your PC?

HP just released a nice update to their HP Latex 300 Series companion mobile app. It now supports 12 languages, including English, French, Italian, German, Spanish, Portuguese, Catalan, Russian, Japanese, Korean, Simplified Chinese, Traditional Chinese (Taiwanese). The app offers remote...