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Gino See what you think about this. Ask yourself which approach has the lowest risk of something going wrong? Let me pick up on your phrase, "he'll understand this time or else." What do you see might be some of the not so nice results on the "...or else," side? On the other side, if you want...

Yeahgor Yes, it certainly could include that kind of business outcome. And, I am going to pick up on a phrase you use on your webpage: quoting you, "I decided I should be Designer in the widest meaning of this word." You see, my thread was posted to in the "widest meaning" of think tank. One of...

Texas_Signmaker Thank you!

Sounds like you have a very good thing going. Kudos to you.

mhartel Think about always keeping a brand new fresh blade in stock. Something may put a small nick in the blade and then you have downtime. A handy spare might be a better way.

JBurton Wonderful input. Those 3M Sanding Sponges have been so useful to me. And, you can use them wet or dry, and keep the clean by rinsing in warm water.

BluetailGFX and SeeEmWhyKay great input. If your sign is single faced, start with the face up toward the blade. Then, you may need to use a fine file to remove a little burr on the backside.

Welcome back.

unclebun, yes, I can see that I might have misinterpreted. I attempted to respond simply because so many struggle with getting things done. Anyway, thank you for your feedback.

Gino, "I've just been trying to be nice and accommodating..." sounds like the Gino I am enjoying getting to know. With this added information, "No thanks..." sounds much more appropriate response to the whole business relationship. No other explanation needed. "What part of no do you not...

Gino, there is something I want to ask you to think about before you "explain..." After the usual small talk, tell him the simple facts, spell out the different exact events as if you were a newspaper reporter. For example, "We agreed on a specific time for the work to arrive here, it did not...

Clarkson0314, let me focus on one phrase, "Always seems to be a struggle to get stuff done." I want to suggest that you carefully read David Allen's book, "The Getting Things Done Workbook: 10 moves to stress-free productivity." I use it almost daily and I have several clients who have found it...

Gino, I have a book that I refer to quite often in these kinds of situations. It is called, "Crucial Conversations; Tools for Talking When Stakes Are High." by four different authors. Sounds like you have an opportunity to have a crucial conversation with your client. The business outcome of...

Signage, interesting that you picked up on one of my not so good moments in a thread. Sometimes I do get frustrated and have to step back and clear my head. Notice, I removed that paragraph from the thread. Otherwise, my intent is to respond to every reply, unless the reply is completely off the...

Gino, I so much appreciate that you are "very patient and educating the people all the time..." In your own way, you have really educated me and I look forward to learning more.

Jester1167, you have done a masterful job of summarizing why listening is so important. You ask, "What did you like the most?" Well, I liked all of what you said but let me pick one: "making a personal connection..." Let me explain, one of the major reasons I love the sign making industry is...

Reminder, my being a Merchant Member allows me to promote myself. If you are interested in improving your listening skills, then let’s have our first conversation. Here is the deal. Yes, I do charge for my training/coaching/teaching. And, I have numerous different financial plans available...

Nope.

Texas_Signmaker, in response to your feedback, which I do appreciate, during the decades that I worked for a sign supplier, the most common topic, by far, was pricing. There where many times when I heard sign makers complain about getting into a project only to find a competitor took all of...

Gene@mpls, I want you to know that I very much appreciate your reply. Thank you for taking the time. I especially enjoyed your, "Director of Continuous Improvement..." We shall see what develops here on Signs101. As I see it, the 5% makes it worth the effort.