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RenewAire is the brand. Not sure 100% which model. That is mostly determined by the size of the space. I know I went one model bigger that recommended.
Optiscout would replace GoProduce. It just had a lot of features I had been waiting for GoProduce to add. I started using SummaFlex with my SummaF, which is based off of Optiscout, so I was already familiar with it.
The really cool part is if there was something in the driver I needed tweaked...
What kind of issues are you having? There are some minor things that are irritating, but nothing I would consider major. The main thing I run into is the vertical head alignment shifts a little, which causes banding but mostly in just white. So I have to adjust that every now and then.
That's odd you had to do all of that. I know mine was initially connected via wifi, then plugged in a network cable and had the same issue. All I had to do is change the ip address in the computer settings and it was back up and going.
I think it depends on the person. For me, I like to be shown the basics of where the standard functions are and how to use it. Then I just have to dive in and start working with it.
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