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We do charge an art fee if it's not "print ready". We get a lot of raster pdf's that aren't even close to the requested size or orientation and they can't understand why there's an art fee.
I get a lot of 3rd party "print ready" pdf files that really aren't. We never print the pdf's directly, we always import to Corel and check sizes and set up for multiple prints as needed. Trouble is not many "degreed" designers know how to set up a pdf to be cross compatible. i.e. convert fonts...
Rush fee is a must. Majority of our customers aren't swayed. A lot of boat registration numbers, realtor signs etc. Boat people are made of money. lol
Just the other day we did RTA vinyl, 2 day ship to California for a boat with a port of call in Pensacola FL. $60 to ship in a small 4" tube.
Ha, I deal with this on a daily basis! Lady brings in a "flyer" 8.5 x 11 portrait, wants to make it into a popup banner. "do you have it in digital format"? Yes, I'll email it to you. It's a freakin jpg! What the......! Answer is NO!
Majority of our in-house printed banners are hemmed with double-sided banner tape and hand grommet. We do have the capability to stitch but reserve that only for pole banners.
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