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To bad.. They were beginning to grow on me but not enough to buy a container.. Guess Ritrama is the new go to 3M alternative. Ritrama has super good cast products, psv and laminates. Great pricing also.

http://www.primeprinterservice.com/index.php?dispatch=pages.view&page_id=3 If anyone can get the part you need these are your guys.

If you are inking up your XL1500 best ink for it is from Sericol. Great color, less ink consumption and great price.

Bang it out Chris... If you need us let me know. As always... No worries I know you got your *** covered and will make happen..

Slow as hell.. 60 k s/f ?? You need real production machines!!

NYC is the toughest city to get Variances and permits. Unless you want to hire a permit broker whom knows exactly who to grease properly to get the papers. Then it is an issue of time and money They also do not have the manpower or resources to regulate signs and or graphics. We have gotten...

Here is what works for us. 2200 amps of Uninterruptible Power....

Vendor should suck it up and reprint the 18 sf of fabric. It is not a ton of media or expense. the value of "making it happen" for your partner is priceless. The fact a vendor would do so shows they are in it with you and your company for the long haul and looking at the big picture as...

I would suggest also installing a heavy duty humidifier. Ac may work but wet air is a must for any consistent results and rock solid production. We do not run the 2550's but have 2 LX 800's and the heat put off need moisture to keep steady print flow...

Shoot me email with your shipping info. I have a few SE heads you could have. Jets are clear but electronics are shot. Mfailla@merrittgraphics.com

Glicee Prints= french for expensive high end prints that will not fade. After 10,000 proofs because your proof is "to warm" or the "hue looks off" or the shadow around the girls neck needs 8+ of magenta out" please re proof.. Screw that market= slow dime and no dime after all in.. As a favor...

Humidity is main issue. Without humidity at between 30%-70% thats when the issues begin as for it influences ink viscosity and jets performance(print heads). When not operating in this environment you will have ink dropout, banding and overall poor performance from your output device. Humidity...

I am not looking to "help my case". It is evident we have a customer service issue and a client fell through the cracks. All I can do is relay the situation and demand it gets fixed. The development of the Signs 101 family was my doing from day one... I am an Ops guy (as 90% of you are). I...

DO you know whom you spoke to? I really would like to know.

Why is it we always can't please the loud mouths that do not do business with us nor care to and our true long time partners from this community have nothing but good things to say?? You rip me apart and think I give a crap about what you say. Your not putting any money in my pocket or my...

I am certain the positives that we offer to this community and our partners here well override the negatives.. 100 fold. So I will focus on positive experiences and I hope you will do the same. If I did not care about this I would not chime in and work internally to fix the issues. Business...

Pretty simple... Don't like us don't use us. There are plenty of other shops out there. 2 sides to every story. Never claimed to be perfect and yes there are holes from time to time. Always need the feedback both good, bad and ugly. Everyday is a growing working process of dialing in the...

Now see If I sent an email and did not get response I make a follow up email or a phone call to confirm....? Makes sense right.

1. On the firmware side of controller have you reset the Maintnience prompts? 2. Have you ever reset cariadge drives in Vuware? 3.fresh re install of. Vuware? 4.stupid but simple. make sure vertical dups are set to 0. Horz dups are good . Vert dups can freak Vuware out..

all due respect to the OP. Customer service issues with Merritt,I hope have been dealt with? If not you now have point contacts.. I hope this will help. As far as as our current capabilities as well as medias used or " potential sales on media". Please email me this has nothing to do with OP...