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The cracks are in the black parts that hold the pinch rollers to the square rod behind it. If they crack the rollers become loose and the vinyl will not be held correctly. Sometimes they dont crack but become worn and loose so need replacing. They are hard to find but you can get used ones on ebay

You are very lucky they are doing that for you. TBH I'm not sure that will fix the problem or that was what had caused it. I have used out of date inks on machines plenty of times in the past ( they are spare machines that aren't used for main production ) and never had any problems. Some of...

Yes, this is why they don't get the head rank put on them by Epson

I wouldn't buy from there. Chances are they are either seconds or 'refurbished' - which isn't really possible with DX4s. Also if you do get a bad head you will have no chance of returning it

Avoid Digiprint ! they are cheap, but if you get a faulty head ( which seems quite common ) they won't stand by the warranty ! Also avoid anywhere that seems very cheap. There are scam sites in Indonesia saying they sell them for around $300 but only take bank transfers for payment... And the...

Because of it being so old and obviously hand made for them way back, possibly by the original owner, I would be tempted to try and conserve the original. Stabilise the wood, varnish the front, maybe even install a clear acrylic panel over the original artwork etc... If the outer frame is too...

As for the board switches, all should be set to OFF. I'm not sure about the AJ but IIRC the DIP switches are generally only used to put it into test modes for the setup in the factory apart from on older printers where it can be used to convert a standard printer to a V model, so don't need...

I would be guessing at a servo board problem. Does it print ok using FW5.1 ? Are using cartridges or a bulk ink system? It could be it has been like that a long time but the previous owner was using a bulk system so didn't worry about the ink levels in VW. Does the printer itself show the ink...

Have a look at small tool boxes or fishing accessories boxes. They come in loads of different sizes

It's not actually a problem with the fan, its with the board. The fan is there to cool down the boards in the back of the printer. All you are doing is heating the boards up ( which is why it works when the printer warms up ) by not having the fan on. It 'may' work for some people, but the fan...

I imagine after 3 years he has got it sorted...

Basically, you won't get what you are looking for. The closest you will get is a Roland BN20. They aren't expensive and will be perfect for what you need to do. Are you actually making these samples for your own products or are you hoping to make them and then sell them online somewhere? To me...

Yes, it should say how to do this in the service manual

Yes you will need to open the valves. Do all of this when the printer is off just in case some leaks somewhere !

Yes, is worth testing the lines first to see if they are ok, but sometimes they can be partly blocked and it is hard to tell by doing that. Have just emailed you the manual

yes, you need to check all of the ink path from the cartridge dock to the damper to make sure it is all clear. Also check the lines from the cap tops to the pump and the lines in the pump and to the waste. If you let me have your email address I can send you over the service manual

You need to remove the hose completely from the printer, so disconnect from the damper and the cartridge dock, and take the hoses out so you can work on them away from the printer as it is very messy. Get a big plastic syringe where the tip will fit tightly into the hose, then refit them once...

You can also use this method to clean out a blocked pump rather than replacing it

What you will probably find is the lines are completely blocked. When left the ink can either dry solid, or it has the consistency of oil paint, so cartridges won't flush it out. The best way is to completely remove the lines from the machine and either replace them, or to use acetone injected...