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Once you have cleaned the encoder strip, redo the Initialize the limit, both encoder calibrations and both cut alignments and see if that fixes the issue.

Please post a nozzle test print also...

What happens if you power up the printer with the network cable plugged into a different computer? The other computer doesn't need to have Versaworks. Just want to eliminate the computer as the cause of the power up issue first.

Did you do these steps? Don't want to be a pain, but a vital part of remote troubleshooting is a response to specific questions and performing requested actions. I take a very methodical step by step approach to troubleshooting based on symptoms and knowledge of the system. My troubleshooting...

Specifically, where are these suction hoses? Are you talking about the lines from the caps to the pumps?

Is it during printing or cutting? Several things to check and do. Look at the sides of all the pinch rollers. The outer 2 rollers should have a colored dot on the outside, i.e., the left roller should have a dot on the left side and the right one on the right side. The middle rollers should not...

In the print&cut adjustment menu, there is a second test print that prints the black squares, like the crop cut adjustment. Try using that one and adjusting the the alignment to see of that works better... On the sideways movement of the vinyl, when is it moving? During printing or cutting?

Nozzle test print please...

This is my suggestion for equipment. This particular printer does letter size, which will work for mugs, mousepads, hats and small shirt designs. Printer - Epson SureColor F170 Dye-Sublimation Printer - Epson SureColor & HP Printers - Dye Sub, DTG, Sign, Photo & Giclee (dtgweb.com) Heat press -...

You are welcome! Glad you are up and running. Merry Christmas to you! You have a workhorse printer, take care of it, do the regular maintenance and it will make you some money!

Did you use the Onyx download manager? The SJ-640EX is supported. You should speak to Onyx if you are having difficulty.

Agreed. I will watch this thread...

Yes, the head carriage can be raised. The head carriage screws for the height will need to be loosened and the carriage moved all the way up and temporarily tighten the screws. You will place a flat shim plate of the thickness of the head height you want under head carriage, loosen the screws...

You're on! I will help where I can. Since we think he was able to ping the printer, I'm assuming from the command prompt, then I'm going to assume the mainboard is ok. So let's see after the IP addresses are confirmed to be correct.

Thanks! That's about the limit of my networking expertise though... I like AngryIP as a sniffer also... Let's eliminate the obvious before we start replacing hardware...

Epson SureColor F570 24" Dye-Sublimation Printer - Epson SureColor & HP Printers - Dye Sub, DTG, Sign, Photo & Giclee (dtgweb.com) Epson SureColor F170 Dye-Sublimation Printer - Epson SureColor & HP Printers - Dye Sub, DTG, Sign, Photo & Giclee (dtgweb.com) Coffee mugs, mouse pads, shirts...

Again I ask what size of items do you want to do? It will determine what kind of printer I would suggest. My experience with sublimation is running large volume printing for a promotional products company for 7 years with Epsons, Mutohs, and Roland/Chinese clones, at one time running 12...

Check the following IP settings: VP-540 through the panel menu, setting for printer in Versaworks, and the computer network card. You can check the computer IP setting 2 ways - CMD - ipconfig, or in the network properties for the network card through the control panel. If your IP configuration...

Have you tried a different ethernet cable?

Was the sample printed in Uni or Bi-directional?