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It's 100% scam, I've dealt with dozens of these, normally it's banners they want. Whenever you hear "I will arrange pick up" or "What form of payment do you accept?" those both are scams. If he made a payment, it's by a stolen credit card.

It's not cheap but not expensive as others. But it is really good material. I am not sure why their prices aren't listed. I use Versaworks since I have Roland's.

You won't get one for that price, come up to $5,000 - $7,000 to get a low market one.

Was it empty and then filled up quickly? or did you let it go too long without emptying it?

When that happens to me, I tell the customer that without the original file, it cannot be done and that they need to get a new sign. Always works.

Are your pinchrollers correctly aligned in the blue dash area? Outside of that will cause an error.

Beware, matte vinyl doesn't hold up as well outdoors as gloss vinyl does.

I used to be open on Saturdays for about 4 years, rarely got a customer, mostly one off cheap ones. But I used it for a day to catch up. Now I won't do it anymore, when I do go in on a weekend, I lock the door behind me and won't answer the phones.

Unlaminated vinyl will always outlast the coroplast anyways, so adding laminate is a waste of money and an extra step. However it does protect the ink. But then there is another issue, buying cheap laminate to apply to a vinyl that may not be compatible and could fail quickly.

Depends if they manufacture it in house or if they buy it and rebrand it.

I actually have a sign above my front door on the inside so they see it when leaving, it states that once the signs leave the shop, the customer agrees they are in good shape and accepted them as is. Sometimes this makes a customer double check before leaving to look for issues. Once it leaves...

All the ones on Ebay yes, some do some don't. That is why you need to do your research.

I won't touch it for $1/sq.ft. I only produce high quality signs and refuse to do what these mass printing shops do. They generally use china banner and print at billboard quality.

Good to know (from what the oracal guy said).

I charge $135 and I might throw in a $15 fabrication fee to apply it.

Put a 48 hour return policy on all signs, this will stop issues like this in the future. It looks like they were pressed together, another thing is that ice is a killer to printed signs. It doesn't look like a standard print issue. If they left your shop in good shape, then it's on them.

I'll stick with Roland.

I give 30 minutes for lunch and limit smokers to 4 cigarettes per day.

No thanks I'll leave it as it's a fact and not false. Avery top coats their translucent vinyl. I rarely ever use an Avery product so I don't know what else they top coat.

Depends on the customer, that close to a full sheet, I would probably do full price. If was like 4' X 4' I would do about 25% less than full price.