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No. You could but it would be a lot of work. If you take the left cover off and move the head all the way to the left of the machine, you can get a decent look at the bottom of the head.

When you checked the pressure, was is sitting at a fairly stable number or was it moving around a lot? Sometimes it can be 'in range" but fluctuating too much.

When you change dampers on this machine, a single hard cleaning should fill the lines 100% with no air. If you struggled to get the air out, I'm thinking the maintenance station isn't working 100%. Since it's new that points me to the head having ink build up where it seals with the cap top so...

You can replace the card reader and that works a lot of the time. I also see people get bad cards from Mutoh and aftermarket ink suppliers all the time. If you are using OEM inks, your supplier should be able to get you new ones. If you are using aftermarket, it depends on the company.

Solvent printers can print on pretty much anything that doesn't have an aqueous coating on it. Obviously you want to test it before long runs. Talk to a supplier. They'd be happy to recommend some materials to test out.

Good advice from everyone above. Another good way to test this out it to simply do a damper swap. Put the magenta damper in the yellow position and vice versa and then run a cleaning cycle. Print a nozzle check and see what happens. If the magenta prints fine in the yellow position and yellow...

It's a timer that indicates the maintenance station has done as many cycles as expected for it's lifetime. It doesn't mean it's bad though.

Yeah that's either what unclebun said or also a stuck wiper or swollen flushing sponge. Check that the wiper goes back to tit's home when the printer is printing. The wiper should be out of the path of the head. Also check the flushing sponge to the left of the wiper and make sure it's not...

I'd try the ENV MATCH then. I've seen it happen on older models a bunch of times where the print/cut alignment is off and won't get any better no matter what you do until that function is carried out. Other than that, maybe Joe House has some insight.

Print cut alignments can be off depending on the material thickness and other factors. Take a look at the user manual and there is a section on how to do the user alignment. Also, if it's an older model, try running the ENV MATACH function in the menu. It is an automatic function that...

We have them in stock if you need one. If it were me I would try flushing the current head with a syringe and cleaning solution. It's a last resort measure but sometimes you get lucky and can clear it out. You can also damage the head internally so that's why it's last resort. Mutoh 1624 print...

Sounds good. One word of caution. most people I have spoken to about 20" machines regret not getting a 30". 20" is not a common material size so you'll be stuck buying expensive stuff, pay extra for rolls to be slit, or have to slit them yourself. They aren't bad machines just inconvenient...

I agree. It's definitely something blown electronically. Most likely the main board. Unfortunately other than finding someone who can test and repair boards, you're going to have to throw parts at it. My guess is the main board but it could be the head or any cable or board between the head and...

Hopefully the open source movement has an answer to this. I can't imagine it being that hard for the right person, smarter than me, to build a universal, open source color matching system.

I agree with everything above. If you want to install a head yourself you can save pretty big if you check out our options. We have original Mimaki and compatible alternatives as well.

I was at a customer's one time and they had a machine that they would load with the printed and cut roll from their roll to roll printer, and it would roll the material through the machine while weeding and slitting it in to rolls. Not sure what it was called but it does exist!

One of the keys to online sales is not tacking extra costs on at the end. People abandon carts at higher rates when the price changes from what is shown in the cart and what is actually charged at checkout. It's why free shipping is so common. It's also why we also bake the fees into prices.

It's probably that but you can test it. Power on the machine while holding function and remote. Then go into the menus and you'll see a new one labeled, #Test. Go into that menu and look for the sensor option and hit enter. Then you should be able to find the wiper sensor in there. You can move...

As a dealer I can tell you that if you don't push every single day, they WILL forget about you. It seems to be the same for most manufacturers.

Here's Roland's official warranty page. Sounds like the dealer is supposed to try to troubleshoot over the phone and if that doesn't fix it, they are supposed to get with Roland to open a warranty case at which point they will schedule service. You might need to contact Roland directly and let...