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This has actually been improved in Flexi 10. You can now load fonts on the fly without having to open and close Flexi.

Hey guys, I emailed our tech support team about this, and they had already helped Kurt by the time I got to them! Here are the steps our support team took: 1. Install the 7.6.3 Sentinel key driver 2. Insert the Flexi key 3. Start up Flexi 4. Insert Gerber key 5. Start up Omega 4, and all is...

Once we have a full update that encompasses all of the little patches, then we'll post it. I will keep you guys updated as to when that happens! Also, as for emailing support for a patch, we would like to have a record of who is experiencing what. This will let us know which issues are the most...

Hey everyone, Thanks for all the feedback. We are working on a new bundled patch to fix a lot of the issues you are all seeing. We don't have a release date yet, but in the meantime we have some smaller patches to fix specific issues. Please email our support team with your specific issue at...

Hey Brandon - sounds awesome! Do you have any pictures you could post?

For anyone who's interested, here's a video from Mark Rugen about all of the new Flexi features. Enjoy! http://www.givemehelp.com/flexi10/

We have been issuing the free passwords in waves as they come to us from our resellers. At this point we've issued every free password we've been asked to. If you haven't received your password, please get in touch with your reseller so we can get that moving forward for you.

If you haven't already heard, we're running a 50% promotion for Pro 8.6 to Pro 10 upgrades. Check with your reseller for details!!

Our tech team will definitely be able to handle any install issues. Although we did lose some great members of the SAi team, we retained some of our best. We also gained some new team members that are very experienced in the industry, and have learned a lot about our specific software over the...

For everyone that asked for a link to download and demo Flexi 10, here you go: www.FlexiSIGN10.com There are instructions for downloading and installing right on that page. Once you're finished installing, make sure that the "Run in Demo Mode" box is checked in the Install Manager. You...

I ran this by our technical support team and they had two suggestions: 1. Possibly some display settings changed so you should try going to Display Properties > Advanced and make sure DPI settings are on Normal Size…if that doesn’t help choose custom and make it maybe 95% or 90%. 2...

Hey CJ - you're right, a while back I mis-printed that Print & Cut customers would get Expert & PlusPRINT when they in fact get Sign & PlusPRINT. FlexiSIGN is closer to the Flexi PRINT & CUT functionality. There was a mistake in my notes, and I'm very sorry for the confusion and eventual...

That's very bizarre. We've updated all the resellers about the new version. Who is your reseller? If they refuse to help you, you can call our master distributor, Graphix Direct at 714.428.0060. They can either help you with your existing reseller or recommend one that is willing to help you.

We do have an "unofficial" patch for Snow Leopard that has worked well for many customers. If this is something that sounds like it might help, you can email eSupport@SAintl.biz for a link to download. If that patch doesn't work or you're still interested in upgrading your Mac software to a...

I will link in a download link to demo Flexi 10 before the end of the week!

Get in touch with the same reseller that sold you the upgrade and they can help you out with the password and disk/download for Flexi 10!

Hey everyone! Flexi and PhotoPRINT 10 are now live and shipping! A special thanks goes to all of the beta testers who not only helped test, but also informed everyone about the new features. To purchase or demo a copy of version 10, contact your local reseller. I'll also be happy to answer any...

Yes, that's absolutely correct Kemble. You can have a version of 8.6 and 10 on the same computer, but you'll only be able to run one at a time, based on what version password you enter into the Install Manager. The newer keys, the black ones with a green light is the "500-series key" that I...

Flexi 10 is compatible with Windows XP, Vista and 7. Also, we've had a driver for the DGI OM-70 plotter in 8.6 and will also have it in Flexi 10. So you're good to go on all fronts!! :)

The key for this upgrade won't be burned out if you already have a 500-series key for Flexi 8 or 8.6. We'll be using the same key for Flexi 10 so you will have both the Flexi 8 and the Flexi 10 password on the same key. So you could definitely have both versions running on the same computer...