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As others have mentioned, auto-serialization in Flexi will do the trick. Have a look at our YouTube video which will show you how to quickly achieve what you need: https://www.youtube.com/watch?v=J2izeVJcQhs.

You can see how color correction (in the Color Management tab of Production Manager) works from this video from Mark Rugen: https://www.youtube.com/watch?v=axcZFWnWumc There are 3 tips and tricks for getting great color from Flexi, and using Color Correction is the second trick. Happy viewing!

Hi SightLine! It's nice to know we were missed! We decided to try out a different tactic for SGIA this year: focusing on supporting our resellers and partners rather than having our own booth. You might have seen us in our green Flexi shirts in other booths like Mutoh's, HP's, US Cutter's...

If you struggle to know when to use Flexi vs when to use Illustrator, or if you're sure there must be a better way than fumbling through certain tasks, then join Flexi-certified instructor and signs101 merchant member Mark Rugen to learn which application is best for your workflow (spoiler...

While it's somewhat flattering to be compared to Enron, the 7th largest company in America at one time, truth be told, SAi is much closer to the size of your business than we ever were to Enron. And, if it needs to even be said, SAi is a very stable company. We've been in business for 25 years...

Hi Anthony - you should be hearing from Winnie today!

Hi Anthony - it sounds like you have a FlexiSTARTER Mac version. There is a windows version of this software. The software itself is very basic. Typically you will find this software bundled with cutters like your XY-300P. You can also find this sold online, but beware of pirated copies. If you...

While they do get to emails as quickly as possible, phone calls take priority. Usually the support team is less busy in the afternoons, so you may hear back shortly, or you might want to try calling in.

Phone support is free for Flexi Cloud users, so give us a call at 1800.229.9044 and we will sort this out! You can also email at esupport@thinksai.com.

Hi Bryce - Try clicking the button with the little man. It will drop down a menu that has different orientations. Choose one that is sideways and you should be good to go!

Hi Nat - Sorry to hear that some files are giving you issues! I'm not sure what might be the cause, but our tech support team may be able to help. Live phone support is only available for current users, but free email and voice mail support is available at 800.229.9044 or esupport@thinksai.com

I actually said "several days" in that post. No matter what time during the month your internet goes out, we have built in a MINIMUM of several days grace period. However, depending when you lose connectivity, you may have as much as several weeks to get connected.

First, to answer the OP: Flexi subscription is similar to FlexiSIGN-PRO, but includes all features and add-ons, updates and upgrades, and phone and email support for the life of the subscription. Also FSP is a capital expense vs Flexi as a monthly payment. As for how the subscription, payments...

Hi SignosaurusRex - I think you'll find your answer in post 28, at least partly. It's possible that any company could go out of business - it's a risk we all take daily. But if you use Flexi, there are several ways to minimize that risk by saving files to a different format or buying the...

Another product to consider is SAi Flexi. It's the only all-in-one sign and print software, meaning you can RIP and print, vinyl cut, print-and-cut, and do sign design. Some of the things you're doing in Illustrator you can likely do much more quickly in Flexi. In our own surveys and on the...

Hard keys are the primary way RIPs protect their software. We tend to be much smaller companies compared to Adobe, and are hit harder by piracy. However, SAi recognized how many issues arose from these keys and has gone to a type of soft key licensing. No more hard keys and the issues arising...

To find your User ID, open Flexi and go to Help > About. You can also see it on your hardkey plugged into your computer, if you're using one vs a softkey.

Hey gabagoo - What version are you running? Also, you mention your product as Flexi PhotoPRINT, which could potentially be a few different products. Flexi, PhotoPRINT or maybe a special edition by Mutoh or something. If you can, PM me your User ID number so I can take a look.

No, the prints do not stop. Here's how it works: If everything is running smoothly, Flexi and the subscription payment center communicate once every 30-31 days (depending on the month). If internet connection is cut at any point during that 30-31 days, nothing happens, meaning your Flexi will...

Without an active subscription you wouldn't be able to access the files again (unless of course you got a traditional license version, which are still available for Flexi). You could export files to a generic format - eps, pdf, dxf - before switching though.