You might get more help if you posted a few more details.
Let's start with your operating system, Window 7, 10, 11??
Design software, Illustrator, Corel, other??
VersaWorks, what verion 4.2, 5.2, 6??
What printer are you running, SP, VP, VS, VG, SG, VF?? Firmware version??
Age of printer...