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Thank you, I appreciate that update. He is a fine man and really loves to fix machines. He supports the industry like a real pro. ** Get well soon Jim!! **

Will it introduce you to more customers like the ones you already have or will it be a completely different market that you don't service? If it's all schools, and there's nothing that your shop does for schools, it might not be worth it. Also would you have the "counter time" to be able to...

I wish I had a better suggestion, we don't run UV Printers, but here's my 2 cents. We do have an air scrubber. We use the Island Clean Air Duster 2000. It has (2) 35LB charcoal filters. It takes in the air, variable speed up to 1200 CFM, removes VOC's, etc that get caught in the charcoal, and it...

Does anyone know whatever happened to Jim Hancock, the Roland repairman? He helped me a few times by means of telephone support. It was really convenient and he was super nice. I tried his number (561) 441-6658 and the message says "this number is non reachable". This guy was really...

Let that customer go to your competition. You do not want every customer, only the good ones. :cool:

This may be too obvious but is worth mentioning. I have (2) VP-540i's. In my user manual (not sure if yours is the same) Chapter 3-3 there is a heading entitled "Cleaning the heads using the cleaning kit". When I get that same fuzzy look on my machines I go through that process and I get...

Just a suggestion depending on your budget. Years ago I bought a used drying rack off CraigsList. It was manufactured by a company called Saturn Racks. I believe they have since been bought out and are now being sold by http://awt-gpi.com/product157.htm. They are very hard to find used because...

I frequently export Gray eps images to my Roland VP540i. They come out really nice. I use what's called Cool Gray on the Pantone pallet. It's down around the 400's. Try printing a test print of Pantone, Cool Gray numbers 1-11 and see how those look. Should take you about 3 minutes to do. I'm...

Timjitsi, You are me 25 years ago. I left a family business in NY, moved to GA, went through all the stuff you are thinking about. If I can be of help, text me at 678-472-8395. I'll call you when I'm free and offer a few perspectives to consider. BTW, GA is a really awesome place to live...

2 to Blame Gino, To me, the blames goes 80/20 between you and him. 80% you. 1. In this day of camera phones, digital cameras, camcorders, emails, and quick moving automobiles, you did not seem to indicate if you requested a digital picture of the sign (which probably would have solved most of...