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The blade is always up until a file is sent to the plotter. I don't think it's possible to lower the blade manually and slew the material on a HS15plus. Is this possible w/ the Envision? The blade appears to sit dead on straight the same direction as the sprockets.

Besides changing the blades, The first thing I did was clean all the rails, sprockets, etc. I lubed everything with a light lubricating spray including the tool head. "Not wd40" The Teflon washer is on the tool holder. The only thing I didn't try was a drop of oil instead of the lighter spray...

Possibly the tool holder? The blades are definitely seated correctly. I have a blade in it now that is working a little better for some odd reason. All the blades I tried were new Gerber blades.

I opened the top of the tool carriage and the belt looks fine. All the teeth are there and don't appear to be worn.

I am experiencing fine serrated cut lines even on simple shapes. Gerber HS15plus. I tried a couple new blades and it is still happening. Anyone experience this before?

Hey Becky. :cool1:

I recently had a similar problem. Printing stopped in the same spot on multiple attempts. It ended up being file related. I was very surprised because it was a pretty simple 3 color vector print. Have you tried a different file?

:cool1: Good Luck! :cool1:

Check your material size in P. Mgr. Sounds like your "material length" is not set properly.

Does it show an error code/ number? Sounds like a memory issue. How much ram do you have and how large is the file? When ripping the file in P. Mgr. look at the bottom left of the window. It will show how much ram you have & how much free ram is available as it rips. Do you have any masks...

Hey Ryan, Welcome aboard. Flexi user :thumb: Mike

:thumb: Welcome aboard :cool1:

Try restore defaults. If that doesn't work point it to the plug-ins folder in photoshop.

My reply was regarding the Adobe Filters. I've never seen that error message. Check your preferences and make sure the file path for the adobe plug- ins is correct.

If a bitmap has a mask or lens applied to it the filters will be shaded. Sometimes you can forget one was applied if it's a simple square or rectangle.

Apply the fill to each letter. Sometimes uncompounding does this. I wouldn't change the angle especially if you are using a thermal printer

Have you tried Roland's forum? You may get more replies and a quicker response there. They have a pc600 forum.

The machines are not made for the same type of use.

The dpi between the 2 machines sounds like a lot but if you look at a duplicate print from both machine you will have a hard time seeing any substantial difference in detail. I've had one in each hand and was quite surprised. Almost null. The pc600 is faster and also has a ribbon saver...

:signs101: welcome aboard!