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If it was designed at full size then the scale should be 100% or their abouts, being 400% is scaling it up and who knows what else may be on his page/design sheet! Did he select just the object or is he outputting the whole page/design sheet?
Could your plot area setting be turned on? Sould like either a scaling issue or some other setting be set incorrectly.
Have you gone to Graphtecs website and watched the videos?
Try restarting Corel while holding the F8 key, this will reset corel to its default settings. If you have customized you work space it will be lost, so I hope you saved it.
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