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1st mistake, you have no legal right to send them the template! The EULA is for you to use not to forward to someone else to use to design!
2nd when their client sent you payment that should have put up a red flag!
So I would refund the payment made to you by their client and send them a bill...
Marlene they do go bad! You can get leaks in them and some of the older ones were made of steel and rust away! But most times it is either a tech that can not trouble shoot or the owner wants to make money on new units!
If the UPS will run the plotter for a short amount of time, and if this time is long enough to get the generator running all you would need to do is unplug the UPS and plug it into the generator and it will supply the plotter! To calculate how much wattage you need to run your plotter you need...
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