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If you do research a vendor can not void warranty for non-OEM use of compatible ink! Now if this non OEM ink causes a problem then you are on your own!
When you bought the software/plotter did you tell the vendor that you were intending to get a print in the near future? Sound like the vendor sold you the software needed to do what you told them at the time of purchase! I also agree it is not the vendors fault but yours for not knowing the...
Gerber says that it has to be ECP, so I can not tell you what or how your distributor had it working before with out ECP mode. Sorry, you may want to talk to them or the person that installed it and had it working.
Did you go into your Bios and see if it could be changed? Some XP machines do have ECP available through the bios setting! From what I remember most are not shipped with ECP turned on! May be was changed and some how got set to something different!
What OS are you running?
If you go into Device manager you can see how you port is set, If your system suports ECP you need to go into your bios and set it to it! I would think that if it worked before then maybe somehow it got changed in the Bios!
See attached photo it shows ECP in...
Gary You can try to install with that Drive but I do not know if it will work or not! You can always uninstall the other software install the gerber then reinstall the other software! I no that Gerber says that sometimes they have issues with other software but I have not had any problems!
One...
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