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Our last Mutoh did this...after multiple tech trips and no help...I unscrewed the fan put in a thick rubber tape...kinda like a gasket and then reinstalled the fan. It cut the majority of the noise...
I included instructions on how to replace your MOBO. it is a little tricky and make sure you try the password a few times if it doesn't work the first time.
Backing up and then reinstalling the firmware is tricky.
I have a brand new XpertJet 1641 - Mutoh is replacing the MOBO on it today. The...
Didn't have that problem but did have them tend to leak out of the nozzle when changing inks. Was not a fan of the ink. We switched to Solventinkjet.com (from S101) and really like the ink.
Also check your pinch rollers to make sure they are set right.....your problem looks more like the media may be slipping
If your calibration is off it would most likely not cut at all or fail to read a few of the marks
you can calibrate the plotter to read the specific material you are having problems with.
Media sensor setup
Turn on Sensor Adjust
Menu/Arms/Sensor Adjust/ Select 1 to scan
Print with standard type 1 marks to calibrate
I couldn't get CutMaster to work with CD2021. Didn't put a lot of effort into figuring out why it didn't work.. so maybe there is a workaround or patch or update that I haven't seen...
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