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What version of Flexi?

Are all 6 heads off by the same distance?

Download the SEH print server utility, intercon connect tool, and should be self explanatory. http://www.seh-technology.com/services/downloads.html

Not familiar with the GS300. Maybe GX-300? Should be just fine... see link here

how about a closeup of the label next to the power cord?

Thank you for the referral SignosaurusREX. Feel free to call me if you have questions about a new Graphtec, 1-877-602-4237. Thanks again.

What are your files designed in? Embedded profile? other color settings being exported with the file from the design software?

Test print looks good. Have you run the Roland Color Chart from Versaworks to see if it prints dark? Some setting is not correct in Versaworks or profile is wrong.

Does your nozzle test print CMYK? What media? Print dark on ALL files? Have you tried changing the different density settings? Max Impact, Sign & Display, etc?

Then you may also want to check the Carriage wire pulley on the left side of the machine. The bearings inside the pulley can go out as well. Do you see anything hanging from the cut head assembly? front or rear Also check to see if the carriage wire is stripped of the plastic where the cut...

Did not watch the video but it sure sounds like the linear bearing is shot. Power the unit off, unplug, uncap the heads and manually move the print carriage left and right... Do you feel/hear any kind of drag or grinding?

If you go with Win7, you must get Win7 Professional or Ultimate. As for 'Will it work?'... you will get several answers to this question here... yes and no and maybe Flexi 8.1v1 is not supported on the Windows 7 platform. However, you will get responses from S101 users that are working with...

We do not stock the software but we do stock other Anagraph parts and have access to the software if anyone needs to purchase it. Give me a call for details.

Glad to help out.

Change the mode on the cutter from GPGL to HPGL. PAUSE>NEXT> (UNTIL YOU SEE 'COMMAND')>ENTER

Welcome from GA

PM me the dongle number and I will make a call to see if I can get anywhere with Roland.

Do you have the Versaworks dongle for the older Pro II unit that is listed in your profile, or is the printer a different model? If so, which model?

Give us some background. How long you had it? Worked before? Other prior symptoms?

What kind of issue are you having?