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Something is causing a major error in your system if it crashes both the program you're running and the OS. My preferred solution is to ditch windows altogether, but I'm sure someone here can help you sort out the issues. My first step would be to run some sort of system diagnostic, check the...

You blew the fuse on the mainboard. I've heard rumours that they can be fixed but have never found anyone that could do it. It's not a job I would attempt myself. It's an expensive mistake to make. I made it myself once in the past so take solace that your misery has company.

I should have mentioned I have the JV33. The front power button will slowly pulse off and on (green light) when the master power button on the side is still on.

If I'm thinking of the same thing you are, it's how often the firmware tells the machine to perform a nozzle clean when the machine isn't running (powered off but the button is still pulsing green). I think mine is set for every 4 hours and I'm amazed at how clean the nozzles stay. It's better...

My ink limit tests show I can lay down more ink and increase the color gamut with the higher heat settings. Of course I'm using the ES3 inks which don't have as aggressive a solvent as the SS21's so the higher heat settings are a necessary evil. The mild solvents definitely dry faster and don't...

It's a center line stroke. Not sure of the font. I detest when people use a center line stroke like that. It's hideous and barely legible. An outer stroke that maintains the standard letter form is much easier to read.

I would wrap it with those little cartoon scrubbing bubbles. Only in black instead of white, because of the charcoal. Maybe with little mining helmets on like they just came out of the coal mine.

That's what I was thinking too.

Can you draw ink through the line at where the damper seals at the head. Remove the damper and try and draw ink through it. If it comes in all bubbly, you have an air leak somewhere. Usually they occur at the cartridge or damper seal. Using refillable cartridges too many times is a common cause...

Fix the leak? A better description of the set-up and problem is typically required before anyone can offer any useful advice. What have you observed, what have you tried already, what were the results, what machine is it on, what kind of ink are you using, what kind of delivery system?

I'm having a little difficulty understanding exactly what it is you're doing as far as where you're trying to draw ink from with the syringe. Are you saying it draws easily from point A and not from point B? Did you try to draw from the damper where it plugs into the head? When you say...

I'm loving my JV33. Very robust machine.

I believe the ink line joint is just a couple of brass nuts on a plastic fitting sealed with some small o-rings. Replacing the o-rings should be all that's required to renew the seal. Unless they are loose, I wouldn't think that joint would be the source of the air contamination. It's usually...

I was told they were the same heads. I was told that by the sales guy. Take that for what it's worth. I was under the impression they were just standard Epson DX5 solvent heads. The 48XX heads would be the aqueous series heads.

From my experience large blocks going out like that tends to be the result of getting some air into the lines. This usually occurs at the damper seal or the cartridge seal. The dampers should probably be replaced if the machine has seen a fair amount of use. If it's in a dual CYMK set-up on a...

You won't regret it your decision Jon. GX, if you want to load XP onto your system try and find a newer install disc that has the SATA drivers built into it. Otherwise you'll need to create a custom install disc that has it available. Chances are your newer system will not have a floppy drive...

It's Chicago. An old mac OS 9 system font. Stretched way out.

Two guys picked up the JV33 I bought off the back of the truck, carried it across the backyard and right down the stairs like it was a sack of potatoes. Me and the tech had a hell of a time just lifting it onto the stand.

The ink lines from the cartridges to the head run a crossover link between like colors to allow the machine to draw from the full cartridge while you change the empty. It sounds like these may have been installed incorrectly.

It's still your work. If they steal it send them an invoice for double what you'd normally charge. Send the same invoice to the other shop that stole it too. Make sure they sign and date a copy of every proof you give them that you take back for your own protection. It creates a time line of...