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I have seen somewhere that the VJ 1604 has a WOW effect but I can't make it do it. Our VJ1604 is at revision 1.09 We are using wasatch RIP ver 6.2 Do I need to update anything? Thanks SC

We have a dual core 2.6 ghz computer with 4gb of Ram 500gb hard drive and a ati radeon 512mb graphics. Over the past year it has got slower and slower to the point it is now crawling. All the RIP files are stored on our server and their is over 3/4 of the hard drive empty at all times. It has...

I have had this client for the last 10 years, who has a little business which he runs round in a car derived van offering his services to local garages and bodyshops. He came into our shop on about October last year with a new car derived van and wanted a new idea...... but it had to incorporate...

We have had our VJ1604 since October 2007 and in this time it has and still is a stunning machine. Over the last few months I have had lines in our blue and green prints. This I know to be caused by blocked jets on the cyan. When doing a test print Magenta and Yellow are perfect. We have one...

Hi all I am based in the UK and all the suppliers over here cannot get me material for the next 2 weeks plus. I am desperate to find a US supplier that could send me some of this over? The material is:- Convex Hibond Print material 29" Pro-Shield 12 27" Thanks SC

Well here we go New Year New Businesses. This one came in and I have designed it as they specified. Colours, Hearts, CND logos and Bow. But I hate it and have drawn a blank with the limited space and design. Can anyone help or even inspire me a little. Don't laugh at the name!!! Thanks SC

I have just noticed Signlab 9.0 has been released. We are still on version 7.0!!!! And so far I have only ever upgraded every other version so is it time to change? I learned a long time ago Signlab was way too complicated as a RIP so I don't want it for that I will be using it as a design...

After a print today the machine flashed up E118Err SubTank Lo K. I have took the line out from the cartridge to the subtank just after the solenoid and pulled the ink back through (their must have been a block at the solenoid). But do I have to recharge the subtank? Can I just do the Black...

Hi all I have just had a customer in wanting a piece of artwork of a dancing cow with big black splodges on it:banghead::banghead::ROFLMAO: I must get about 3 of these crazy requests a week. I need some help. Many Thanks SC

On my machine one of the two pump lines is blocked. I have cleaned all the pipe work but it still is blocked on one side. Is their any instructions on dismantling this item? As the only thing wrong with it will be it is blocked with dried ink! Thanks SC

Well here is an attachment of my test print. Magenta and yellow are perfect. But I have a couple out on the black and the cyan as pictured. Could this be creating me problems printing blues as they are coming out purple. I can't believe having this few out would cause so much problems. SC

Help anyone. Can you cancel a head wash?!!!!! I pressed the button by accident!!!! SC

Over the last couple of weeks I have noticed some banding on the prints. Maybe banding is an excessive description it is more like a fine line as if a nozzle wasn't firing. When doing a test print I have 2 off in the Black and 2off in the Cyan and Yellow and Magenta are all OK. I have had more...

Hi I need help redesigning this logo? Can anyone help? I originally designed this nearly 10 years ago and it is just no longer in keeping. Thanks All SC

Only one side of the pump is working on my VJ1604. Is it possible to dismantle this and clean it? Thanks SC

I have aquired an old melco embroidery machine which has an Old 3.5" 720kb drive so it can read designs. I have software to create these designs and I am waiting for some old double sided double denstiy disks to use on it. But will the old disks read and write on my 1.44kb floppy drive? Or will...

Help I know this is a hand carved style but I need something similair!!! Thanks SC

Hi all I posted this in Mutoh but have had no replies. I am urgently needing a profile for Wasatch Has anyone got or made a profile for printing Convex matte Inkjet vinyl on our Valuejet 1604? I have tried a few but they are not very dense in the colours. Convex sent me a profile but it still...

I am having problems printing convex material on our Mutoh Valuejet. I have been given the profile for it for our Wasatch RIP but the colours are very washed out. I have found this is the only profile that will not allow me to change anything in the RIP. I have used other homemade profiles using...

I had a car dealership contact me for 2 site boards to be manufactured for a new site they are having built nearby. The sizes of these are to be 30'x10' on wooden untreated posts with a from ground to top height of 14' with a full colour print of the site completed. When I heard nothing back...