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Look at my post in this thread yesterday at 9:18 am...

DO make sure your caps are clean BEFORE starting this procedure. No need to worry about how much solution is in the ink lines after you are done. The procedure takes care of priming the lines. You want to do the head wash on all 3 groups individually before doing the ink fill. After each group...

Yes, follow the prompts. Because you have 4 cartridges, you will want to do each group, i.e., A, B, C individually.

Definitely a head alignment is needed.

Your safest approach is to do it automatically, as this will minimize the possibility of damaging the heads. Are you using Roland cleaning solution or the 3rd party ink cleaning solution? If you do use the syringe approach, there are several cautions to observe. IMPORTANT - excessive negative...

Can you post a pic of the problem you are having? Also a pic of the test print. This will help immensely in guiding you to a solution.

Do you have the procedure for doing the head alignments?

Need more coffee! Didn't pay attention to thread title...

What do you need to do in service mode? You must be careful or you can really mess up the printer.

That message means you have not entered the correct key stroke sequence to enter service mode.

Turn it off, then back on and you're in user mode again.

Do you have the media holder also? If so, please post a pic of it. If it looks good, I'll take it. Mine media holder is busted Beer money is good.

Never mind, had a senior moment and thought it was about Goatshaver's SP-540

Note - the OP added a note to their original post to note the issue was with the head board, not the main board. I spoke with the OP at length yesterday. The blown fuses were due to shorted transistors on the head board, which they have now repaired. We went through the tech level ink type...

Glad you found a solution! Let me know if you need anything else. And if you need any on-site support...

I found nothing out there on profiles either. Can you send a pic of the paper box label? Beaver has quite a range of papers, maybe I can suggest one once I know what you are using...

I can get the chip. Please call me to discuss.

My initial reaction is it's not the best profile to be using. Can you find a profile that is for sublimation paper? If you send me a list of available profiles, I can suggest one to use. You might also check both Ergosoft and Beaver's websites for profiles you can download and install. What is...

I can help you with the ink type issue, but it needs to be done on the phone. I also suspect you have a number of repairable head boards. The random nozzles could be dampers or caps. Are the dampers black or white in color? I have worked on two XR's that were having random nozzle dropout and...

A couple of questions. What ink, paper and software are you using? What media setting are you using in the RIP, i.e., media name and resolution? I did a 7 year stint running sublimation printing production for a major promotional products company, where cost was a big thing. I have experienced...