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hi, did you get the service manual? Im also looking for it

I dont think they do it, is there any special firmware for this problem?

Hi good, morning This machine is becoming me crazy. A few months ago (16.44:10 and 16.24.10)This error started to appear from time to time, but it was reasonable. Lately this error is appearing more often, that the reason why we call service, technician was here and he swop heating module...

I I’m having also this issue, I can see in the in application inverter overheating, I guess is a problem of the inverter for the vacuum (is new), does anyone solved this problem? Thanks

maybe the thermal switch is broken. the error appears during machine booting or when you try to print?

is the site temperature below 15º C?, have you cleaned the temperature sensors?

Hi, good morning; We have this machine since may 2017, everything is working perfect, but since 4 months ago we have an annoying problem, somedays in the beginning of a print, a lot of water appears during printing and we have to stop printing or assuming that the first meters of the job are...

Try to print dark colors in 10 passes and increase the air fklow. I dont think You have any problem with the hardware, is a well known issue when You prints very saturated colors

Hi everyone Machine is not mine, I guess they use to clean it, I have gone there to Change a couple of times the encoder, it makes me think that I'm doing something wrong, I always clean the glue of the previous foam used to hold the encoder, and try to put the encoder without waves. But this...

Hi everyone, is anybody having too much problem with the encoders for these machines?, because I've to change it in a couple of machine every 5-6 months, I try to calibrate it, but I don't know if I'm doing something wrong, somebody told me that these machines are encoder eaters. Please, any...

calibrating Xljet you have to see the sign (it's very important) in all the text, imagine if you see -12 on the pattern and you have a value in the window for example 32 you have put 20 in the value, if you had -32 in the window and in the pattern you see -12 the new value would be -44. For...

Hi ! Does anyone know a media called technotex ? It's quite similar To samba fr, used To Print light boxes for example. I'm interested To know who is the manufacturer or dealer for Europe. thanks you

Hi Good Morning, I wish anybody can help me, we have a customer with a roland sj 645 ex, it was working perfect until two months ago, yellow head stops printing (new fuse, new transistor) but finally we have to change the printhead and the head board, we putted a refurbished head board, and...

are all the cables to capping station plugged?, it seems that there is no voltage coming to capping station motor, in maintenance mode there is a section for motors, inside that menu there is a section for cap motor, I'd check if I've voltage in this motor (I don't remember at this moment if...

Thanks Thanks for your opinion, I'll see on Monday if I have any problem with air in the ink line, I thought I've removed the air with a syringe, but as I told you, at this moment I'm confused

Hi Everyone, I've customer with a not new Colorpainter W-64s machine, he was claiming about banding in lm and M printhead , and after changing cappings, pumps, solenoids, o-rings, the problem goes on. I also swap printhead, and the printheads that was working perfect in other colors, starts to...