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  1. lost a job to a competitor story :)

    You seriously think I advise clients with a book for dummies? My wording may not be perfect but there is no reason it can be understood this way... This was the message behind the talk about the book for dummies: You may not like may examples, but I don't know the reason why the way clients...

  3. lost a job to a competitor story :)

    My point is that your job is not to educate a client but to advise him. That's a big difference, sometimes it intertwines, but that's a nuance that really needs to be made. Educate your client and you'll lose your job. I was reading "Business development for dummies" lately, and it stroke me ...

  4. lost a job to a competitor story :)

    Don't completely agree, here. Most times, the client don't know the budget needed for making and installing a sign. Then they need to understand all the differences in sign quality and price. A 3-tier pricing would definitely help, but once they compare to a cheaper competitor, they may think...

  5. cnc cut signs

    Amazing job!

  6. DHL's subcontractor pissed me off

    Similar story here, but from the other side of the miror : I send to France 5000€ of LED letters in 3 crates. One of them gets missing in Leipzig,Germany. 3 days later, after the client received the 2 other crates, they found the lost one but smashed and most letters are broken. Guess what...
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