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Has anyone had issue with the touch screen going blank at start up? Is it the touch screen itself? ATX? Motherboard?

Does anyone have a spare service-side lamp housing for a 550 that they don't need? Mine developed the all-too-common stress fracture on the actuator arm of the shutter. We are in the Chicago area.

Does anyone have a fix/workaround for when Laserpoint 3 reads the first 3 registration marks on a SCAL file but wont go to the 4th? Layout is correct. Board is correct. Other files work on same roll of material. Rebuild of the problematic file fails in the same manner. Is there a way to trick...

Bought the LX610 a while ago and from the looks of it it sounds amazing. I got everything set up correctly in PT ProCreate and have ran a couple small test runs with success. I tried a simple square print and cut with a turquoise logo inside, the turquoise came out much more Cyan and looked...

What does everyone do with their old ink? Specifically HP ink from a 550?

Hi all! Any ideas on what this issue may be? It's happening on BOTH K and M channels. Vac pressure appears to be fine (5.00) and system tested for leaks. Therm on that really whacky K was changed out 12-20. I was thinking bad ink but the K was fine for the first 90% of the box and the...

I'd like some opinions on whether or not to purchase an extended service plan on our 2 yr old HP550 at just north of $500/month. Bear in mind I'm a long-timer in digital and have torn down and rebuilt alot in my former Vuteks, Matans, HP's etc. . Not afraid of the wrench, but wondering if you...